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- Tasks: Provide essential admin support for the Children's Speech and Language Therapy service.
- Company: Join Croydon Health Services NHS Trust, a caring and supportive environment.
- Benefits: Full-time permanent role with job security and community impact.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Make a difference in children's lives while developing your admin skills.
- Qualifications: Experience with databases and excellent communication skills required.
The predicted salary is between 23970 - 25674 £ per year.
Clerical Officer, Children’s Speech and Language Therapy Service (SLT Admin)
Full time, Permanent
Overview
An opportunity to join the Children’s Speech and Language Therapy service in Croydon. The post will be predominantly based at the Crystal Children's Development Centre in Croydon.
Roles & Responsibilities
- Provide dedicated day‑to‑day administrative and clerical support.
- Input accurate patient information onto databases and patient information systems (EMIS).
- Generate patient letters and reports.
- Book appointments.
- Answer telephone calls and respond to patient enquiries by phone and email.
- Support the department with other administrative duties as required.
- Maintain a calm yet proactive approach in a fast‑paced environment, managing multiple tasks while ensuring accuracy and quality.
Qualifications & Skills
- Experience with databases and EMIS or similar systems.
- Excellent communication skills, both verbal and written.
- Strong telephone manner and the ability to handle enquiries politely and effectively.
- Team player with a proactive attitude.
Additional Information
Proposed interview date: 27 May 2026.
Job advert closes on Friday 15 May 2026.
Children’s SLT Admin and Clerical Officer | Croydon Health Services NHS Trust in London employer: Croydon Health Services
Contact Detail:
Croydon Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children’s SLT Admin and Clerical Officer | Croydon Health Services NHS Trust in London
✨Tip Number 1
Get to know the company! Research Croydon Health Services NHS Trust and their Children’s Speech and Language Therapy service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, especially those focusing on communication and multitasking. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! If you have experience with databases like EMIS, be ready to discuss specific examples of how you've used them in past roles. Highlighting your technical skills can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Children’s SLT Admin and Clerical Officer | Croydon Health Services NHS Trust in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with databases and EMIS. We want to see how your skills match the role, so don’t be shy about showcasing your admin prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the Children’s Speech and Language Therapy service. We love seeing genuine enthusiasm for the role.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We appreciate a strong telephone manner, so let that come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Croydon Health Services
✨Know Your Stuff
Familiarise yourself with the Children’s Speech and Language Therapy service and its role within Croydon Health Services. Understand the key responsibilities of the Clerical Officer position, especially around patient information systems like EMIS. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples that highlight your verbal and written skills. Think of times when you’ve handled enquiries or communicated effectively in a busy environment. Practising these scenarios can help you articulate your experiences during the interview.
✨Demonstrate Your Proactive Attitude
The job requires a calm yet proactive approach, so be ready to discuss how you manage multiple tasks under pressure. Share specific instances where you took initiative or improved processes in previous roles. This will illustrate your ability to thrive in a fast-paced setting.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, challenges faced by the department, or opportunities for professional development. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.