At a Glance
- Tasks: Be the go-to person for all admin tasks in our Nurse-led Asthma Clinics.
- Company: Join the Croydon Health Services NHS Trust and make a difference.
- Benefits: Flexible hours, supportive team, and the chance to help patients directly.
- Other info: Great opportunity for career growth in a dynamic health environment.
- Why this job: Play a key role in improving asthma care and patient experiences.
- Qualifications: Strong organisational skills and a passion for healthcare.
The predicted salary is between 25600 - 28800 € per year.
Role Overview: CRT Administrator (Band 3) – 0.45 WTE (17 hours a week). An exciting opportunity to join the Croydon Respiratory Team (CRT) focusing on Nurse‑led Asthma Clinics.
Responsibilities:
- Act as first point of contact for all administrative matters related to the post‑discharge asthma patient pathway.
- Manage referrals, schedule appointments and coordinate assessments and rehabilitation sessions.
- Ensure diagnostics are available for clinicians prior to appointments.
- Maintain accurate patient records and manage communications with patients, carers and the multidisciplinary team.
- Coordinate appointments, assessments and rehabilitation sessions to deliver a seamless, patient‑centred experience.
- Handle all aspects of the pathway efficiently and professionally in accordance with standard operating procedures (SOPs).
- Provide cross‑cover to all other CRT administrative duties when required.
CRT Administrator | Croydon Health Services NHS Trust employer: Croydon Health Services
Croydon Health Services NHS Trust is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth within the NHS framework, employees benefit from flexible working hours and a collaborative environment that fosters teamwork and innovation in healthcare delivery. Located in Croydon, staff enjoy access to a vibrant community and resources that enhance both personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land CRT Administrator | Croydon Health Services NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Croydon Health Services NHS Trust on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles in healthcare. We should focus on how we can manage referrals and coordinate appointments effectively, showcasing our organisational skills.
✨Tip Number 3
Dress the part! Even if it's a virtual interview, looking professional can boost our confidence and make a great first impression. Let’s show them we’re ready to represent the Croydon Respiratory Team!
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and reiterate our enthusiasm for the CRT Administrator role. Plus, it keeps us fresh in their minds!
We think you need these skills to ace CRT Administrator | Croydon Health Services NHS Trust
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the role of a CRT Administrator. Focus on your administrative skills and any experience with patient pathways or healthcare settings.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about working in respiratory care. Mention specific skills that align with managing referrals and coordinating appointments, as these are key to the role.
Showcase Your Communication Skills:Since you'll be the first point of contact for patients and the multidisciplinary team, emphasise your communication abilities. Share examples of how you've effectively managed communications in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Croydon Respiratory Team!
How to prepare for a job interview at Croydon Health Services
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a CRT Administrator. Familiarise yourself with the post-discharge asthma patient pathway and be ready to discuss how you can manage referrals and coordinate appointments effectively.
✨Showcase Your Communication Skills
As this role involves liaising with patients, carers, and the multidisciplinary team, practice articulating your thoughts clearly. Prepare examples of how you've handled communications in previous roles, especially in a healthcare setting.
✨Demonstrate Organisational Skills
This position requires managing multiple tasks simultaneously. Be prepared to share specific instances where you've successfully coordinated schedules or maintained accurate records. Highlight any tools or methods you use to stay organised.
✨Familiarise Yourself with SOPs
Understanding standard operating procedures is crucial for this role. Research common SOPs in healthcare administration and be ready to discuss how you would ensure compliance while providing a seamless patient experience.
