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- Tasks: Provide essential admin support for the Children's Speech and Language Therapy service.
- Company: Join Croydon Health Services NHS Trust, a caring and supportive environment.
- Benefits: Full-time permanent role with job security and community impact.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Make a difference in children's lives while developing your admin skills.
- Qualifications: Experience with databases and excellent communication skills required.
The predicted salary is between 23970 - 25674 £ per year.
Clerical Officer, Children’s Speech and Language Therapy Service (SLT Admin) Full time, Permanent
Overview
An opportunity to join the Children’s Speech and Language Therapy service in Croydon. The post will be predominantly based at the Crystal Children's Development Centre in Croydon.
Roles & Responsibilities
- Provide dedicated day‑to‑day administrative and clerical support.
- Input accurate patient information onto databases and patient information systems (EMIS).
- Generate patient letters and reports.
- Book appointments.
- Answer telephone calls and respond to patient enquiries by phone and email.
- Support the department with other administrative duties as required.
- Maintain a calm yet proactive approach in a fast‑paced environment, managing multiple tasks while ensuring accuracy and quality.
Qualifications & Skills
- Experience with databases and EMIS or similar systems.
- Excellent communication skills, both verbal and written.
- Strong telephone manner and the ability to handle enquiries politely and effectively.
- Team player with a proactive attitude.
Additional Information
Proposed interview date: 27 May 2026. Job advert closes on Friday 15 May 2026.
Children’s SLT Admin and Clerical Officer | Croydon Health Services NHS Trust employer: Croydon Health Services
Contact Detail:
Croydon Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Children’s SLT Admin and Clerical Officer | Croydon Health Services NHS Trust
✨Tip Number 1
Get to know the company! Research Croydon Health Services NHS Trust and their Children’s Speech and Language Therapy service. Understanding their values and mission will help you tailor your approach during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, especially those that focus on communication and multitasking. We can help you with mock interviews to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed multiple tasks or handled patient enquiries in previous roles. This will demonstrate your proactive attitude and ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you stand out from the crowd.
We think you need these skills to ace Children’s SLT Admin and Clerical Officer | Croydon Health Services NHS Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with databases and EMIS. We want to see how your skills match the role, so don’t be shy about showcasing your admin prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the Children’s Speech and Language Therapy service. We love seeing genuine enthusiasm for the role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’d use when answering patient enquiries.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Croydon Health Services
✨Know Your Stuff
Familiarise yourself with the Children’s Speech and Language Therapy service and its role within Croydon Health Services. Understand the key responsibilities of the Clerical Officer position, especially around patient information systems like EMIS. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled enquiries or communicated with patients in previous roles. This will demonstrate your strong telephone manner and ability to manage enquiries politely.
✨Stay Calm Under Pressure
The job requires managing multiple tasks in a fast-paced environment. Think of scenarios where you successfully juggled various responsibilities. Share these experiences during the interview to highlight your proactive attitude and ability to maintain accuracy and quality under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the specific challenges faced by the SLT Admin team. This not only shows your enthusiasm for the role but also helps you gauge if the environment is the right fit for you. It’s a great way to engage with the interviewers and leave a lasting impression.