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- Tasks: Support patient care through administrative and clerical work in the maternity ward.
- Company: Join Croydon Health Services NHS Trust, dedicated to quality healthcare.
- Benefits: Full-time hours with a supportive team and career development opportunities.
- Other info: Dynamic work environment with a focus on patient care.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 23900 - 25000 £ per year.
Maternity Ward Clerk – 37.5 hours a week (Full time). The Integrated Women, Children's & Sexual Health Directorate is looking for an exceptional candidate to support the provision of the highest quality patient care through dedicated administrative and clerical work. This full‑time role involves a range of responsibilities within the maternity ward and reception area.
Responsibilities:
- Deliver an effective and efficient support service to assist in the provision of quality patient care.
- Perform general clerical, administrative and reception duties supporting the administrative elements of the entire patient pathway.
- Maintain accurate patient records and ensure all documentation is completed in a timely and accurate manner.
- Use initiative and problem‑solving skills to support the hospital team and improve processes.
- Provide a welcoming environment for patients and visitors, ensuring a positive experience.
Qualifications:
- Advanced communication and organisational skills.
- Ability to use initiative and solve problems independently.
- Excellent attention to detail and a passion for patient care.
- Previous experience in a clinical administrative or clerical role is highly desirable.
Full-time, 37.5 hours per week. The position is based in Croydon University Hospital.
24/7 Maternity Receptionist/Clerical Officer | Croydon Health Services NHS Trust employer: Croydon Health Services
Contact Detail:
Croydon Health Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Maternity Receptionist/Clerical Officer | Croydon Health Services NHS Trust
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working at Croydon Health Services. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles in healthcare. We recommend using the STAR method to structure your answers – it’ll help you showcase your problem-solving skills effectively.
✨Tip Number 3
Show off your attention to detail! Bring along examples of how you've maintained accurate records or improved processes in previous roles. This will demonstrate your commitment to quality patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 24/7 Maternity Receptionist/Clerical Officer | Croydon Health Services NHS Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administrative and clerical roles. We want to see how your skills align with the responsibilities of the Maternity Ward Clerk position, so don’t hold back on showcasing your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how your previous experiences have prepared you for this role. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves a lot of interaction with patients and staff. Make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Croydon Health Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Maternity Receptionist/Clerical Officer. Familiarise yourself with the patient care pathway and the specific clerical duties mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since advanced communication skills are crucial for this position, prepare examples from your past experiences where you've effectively communicated with patients or team members. Think about how you can convey complex information clearly and how you’ve handled difficult conversations in a professional manner.
✨Highlight Your Attention to Detail
Given the importance of maintaining accurate patient records, be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, whether it was in a previous job or during your studies. This will reassure the interviewers that you take this responsibility seriously.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of when you've used your initiative to solve problems in a previous role. Think about situations where you improved processes or provided solutions that enhanced patient care. This will show that you can think on your feet and contribute positively to the hospital team.