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- Tasks: Join the Emergency Services Team to deliver high-quality patient care and manage data efficiently.
- Company: Croydon Health Services NHS Trust, a diverse and dynamic healthcare provider.
- Benefits: Access to training, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a fast-paced healthcare setting.
- Qualifications: Strong communication skills and a commitment to confidentiality and safety.
- Other info: Opportunities for career growth in a busy London hospital.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Croydon Health Services NHS Trust provides hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. Our main hospital site, Croydon University Hospital, is one of the busiest in London. The Trust is committed to education and training throughout the careers of all staff, offering access to a range of core skills training and professional development.
Responsibilities
- To work in accordance with the Trust\\\’s Values to consistently demonstrate the behaviours required. The postholder is to carry out their role in a Professional, Compassionate, Respectful and Safe way in line with the organisation values, standards and behaviours.
- To ensure that Croydon Health Services Trust\\\’s policies and procedures are adhered to.
- To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of the Health and Safety Regulations and the Trust\\\’s Health and Safety policies and procedures.
- To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
- To work in accordance with the Trust\\\’s policies to eliminate unlawful discrimination and promote equality and diversity in the workplace. To positively promote at all times equality of opportunity in service delivery and employment in accordance with Trust policies, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, belief, sexual orientation or domestic circumstances.
- Responsible for the computerised data entry of all information onto relevant systems on behalf of the Clinical Business Unit (CBU).
- As part of the Emergency Services Team, deliver a high standard of service to those patients attending all the clinical areas within the CBU. To work as part of the multi-disciplinary team to enable necessary information to be collated.
- To be responsible for Emergency care notes in accordance with local policies and procedures, the Data Protection Act and to ensure confidentiality at all times.
- Key working relationships: All staff within the multi-disciplinary team and all departments Trust wide as appropriate to the care of patients.
- Role of the Department: Unscheduled and Emergency Care and on occasion Training. To support the emergency team to provide effective, efficient service to patients that meets national targets for delivery. Follow all patient journeys ensuring that they are seen in a timely manner and escalate any deviations.
Interview and application information
Please note the job will close once sufficient applications have been received. Interview Date: 29th October 2025.
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Senior Emergency Services Clerk | Croydon Health Services NHS Trust employer: Croydon Health Services NHS Trust
Contact Detail:
Croydon Health Services NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Emergency Services Clerk | Croydon Health Services NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Croydon Health Services NHS Trust on LinkedIn. A friendly chat can give us insider info about the team and the work culture, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to emergency services. We recommend role-playing with a friend or using online resources to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 3
Dress the part! First impressions matter, especially in healthcare. We suggest wearing smart, professional attire that aligns with the Trust's values of professionalism and respect.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available there to help you stand out from the crowd.
We think you need these skills to ace Senior Emergency Services Clerk | Croydon Health Services NHS Trust
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about working with Croydon Health Services NHS Trust and how you align with our values of professionalism, compassion, respect, and safety.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight relevant experience in emergency services or data entry, and don’t forget to mention any training or skills that relate to the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the Trust there.
How to prepare for a job interview at Croydon Health Services NHS Trust
✨Know the Trust's Values
Before your interview, make sure you understand Croydon Health Services NHS Trust's core values: Professionalism, Compassion, Respect, and Safety. Think of examples from your past experiences that demonstrate how you've embodied these values in your work.
✨Familiarise Yourself with Policies
Get to grips with the Trust's policies and procedures, especially those related to health and safety, confidentiality, and equality. Being able to discuss these during your interview shows that you're serious about adhering to their standards.
✨Highlight Your Teamwork Skills
As a Senior Emergency Services Clerk, you'll be part of a multi-disciplinary team. Prepare to share specific instances where you've successfully collaborated with others, particularly in high-pressure situations, to ensure patient care is prioritised.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Practice articulating your thought process and decision-making strategies in these situations to demonstrate your readiness for the role.
