Team Manager

Job Description

Salary range: Grade 15 £55,323 - £57,402 p.a. plus fantastic benefits.

Contract: Permanent

Hours of work: 36 hours per week

Location: Croydon

About The Team

• Health and Wellbeing Assessors
• Social Workers
• Experienced Social Workers
• Advanced Social Workers

About The Role

As Team Manager, you will provide strong leadership, management, and professional oversight to a busy and dynamic social work team, creating a culture of high performance, learning, and reflective practice, and ensuring residents receive high‑quality, timely, person‑centred support.

Key Responsibilities

• Lead and manage the performance, development, and wellbeing of a multidisciplinary team.
• Promote a culture of continuous learning, professional curiosity, and reflective practice.
• Embed and continually improve social work practice in line with strengths‑based and person‑centred approaches.
• Provide professional advice, guidance, and oversight for complex casework, safeguarding enquiries, and court‑related work where required.
• Ensure compliance with the Care Act 2014, Mental Capacity Act 2005, Mental Health Act, and all relevant legislation and statutory guidance.
• Oversee safeguarding practice, risk management, quality assurance, and service performance.
• Support staff to deliver effective assessments, reviews, support planning, and interventions that maximise independence and wellbeing.
• Build and maintain effective partnerships with NHS colleagues, primary care, community health services, hospitals, care providers, and voluntary sector organisations.
• Work closely with Service Managers and wider council colleagues to support service improvement, transformation, and integration agendas.
• Use performance and quality assurance data to drive service improvements and improve outcomes for residents.
• Contribute to the strategic development of Adult Social Care services across Croydon.

About You

We are looking for an experienced social work professional with a strong commitment to high‑quality practice and excellent outcomes for older adults.

You Will Have

• A recognised Social Work qualification.
• Registration with Social Work England.
• Significant post‑qualifying experience within Adult Social Care.
• Experience of managing or supervising staff within a social care setting.
• Excellent knowledge of adult social care legislation, including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act, and safeguarding frameworks.
• Experience of working with older adults and people with complex care and support needs.
• Strong leadership, coaching, and performance management skills.
• The ability to build effective relationships and partnerships across organisations.
• Excellent communication, decision‑making, and problem‑solving skills.
• A commitment to promoting strengths‑based, person‑centred practice.

Why Join Croydon?

At Croydon, we are committed to supporting our workforce and creating an environment where people can thrive professionally.

In Return, We Offer

• A supportive and experienced leadership team.
• Opportunities for professional development and career progression.
• Regular supervision and reflective practice.
• A commitment to manageable workloads.
• Flexible working opportunities.
• Access to a wide range of learning and development programmes.
• The opportunity to influence and shape Adult Social Care services.
• A friendly, inclusive, and collaborative working environment.
• Excellent transport links across London and the South East.

Further Information

For an informal discussion about the role, please contact Felicity Nii-Bortey, Service Manager, North Locality Team, felicity.nii-bortey@croydon.gov.uk.

Interviews will be held shortly after the closing date.

To view the Team Manager role profile please click here.

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The successful candidate will be subject to a DBS check, if the role requires one.