Supported Accommodation Officer Grade 7 (£37,068-£38,058)
Supported Accommodation Officer Grade 7 (£37,068-£38,058)

Supported Accommodation Officer Grade 7 (£37,068-£38,058)

Croydon Full-Time 37068 - 38058 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a team reviewing housing benefits and supporting residents in Croydon's supported accommodation.
  • Company: Croydon Council is dedicated to improving community welfare and providing quality support services.
  • Benefits: Enjoy flexible working arrangements and the chance to shape a new team and process.
  • Why this job: Make a real impact on residents' lives while developing your skills in a supportive environment.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: This role involves visiting residents and collaborating with landlords to enhance support standards.

The predicted salary is between 37068 - 38058 £ per year.

Supported accommodation is a growing sector in Croydon, we as an authority are looking to review all current housing benefit claims for residents living in this type of accommodation in the borough to ensure that the quality of the care and support being provided by the landlord is of a good standard. As well as ensuring the council are getting value for money for the service being paid for through Housing Benefit.

We have set up a multi-disciplinary team to carry out these reviews. The successful candidate will be working alongside housing benefit officers to ensure a full and comprehensive review of all the residents and properties in the borough living in supported accommodation.

The role will involve being out in the borough and visiting residents in supported accommodation, assessing their level of need and reviewing the level of support being provided by their landlord.It will involve working alongside landlords to ensure an agreed standard of support is being provided as well as reviewing how they are working with their residents to move them on to more long terms secure accommodation.

A part of the role will be working closely with the housing benefit officers in the team to review new benefit claims and advise on the needs of potential residents.

This is a new team with new roles and so there is an opportunity for everyone who is part of the team to work on developing the process to ensure the success of the project.

Closing Date: Monday 14th July 2025 at 11:59pm

Equal opportunities statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to an Enhanced DBS check.

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Supported Accommodation Officer Grade 7 (£37,068-£38,058) employer: Croydon Council

Croydon Council is an excellent employer, offering a supportive and inclusive work environment that prioritises employee growth and development. As part of a new multi-disciplinary team, the Supported Accommodation Officer will have the unique opportunity to shape processes and make a meaningful impact in the community, all while enjoying flexible working arrangements and a commitment to safeguarding vulnerable individuals.
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Contact Detail:

Croydon Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Accommodation Officer Grade 7 (£37,068-£38,058)

✨Tip Number 1

Familiarise yourself with the current housing benefit policies and regulations in Croydon. Understanding the local context will help you engage more effectively with both residents and landlords during your assessments.

✨Tip Number 2

Network with professionals already working in supported accommodation or housing benefits. Attend local community meetings or forums to gain insights and make connections that could be beneficial for your role.

✨Tip Number 3

Prepare to demonstrate your ability to work collaboratively within a multi-disciplinary team. Think of examples from your past experiences where you've successfully worked with diverse groups to achieve common goals.

✨Tip Number 4

Show your commitment to safeguarding and promoting welfare by researching best practices in supporting vulnerable adults. Being knowledgeable about these practices will highlight your dedication to the role and its responsibilities.

We think you need these skills to ace Supported Accommodation Officer Grade 7 (£37,068-£38,058)

Knowledge of Housing Benefit Regulations
Assessment and Evaluation Skills
Strong Communication Skills
Interpersonal Skills
Problem-Solving Skills
Understanding of Supported Accommodation Standards
Ability to Work in a Multi-Disciplinary Team
Report Writing Skills
Time Management Skills
Empathy and Compassion
Negotiation Skills
Data Analysis Skills
Adaptability to Changing Situations
Knowledge of Local Housing Policies

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Supported Accommodation Officer position. Tailor your application to highlight relevant experience and skills that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in supported accommodation, housing benefits, or social care. Use specific examples to demonstrate your ability to assess needs and work collaboratively with landlords and residents.

Showcase Your Skills: Make sure to showcase skills that are crucial for this role, such as communication, assessment, and problem-solving skills. Provide examples of how you've successfully used these skills in past roles.

Proofread Your Application: Before submitting your application, carefully proofread your documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Croydon Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Supported Accommodation Officer. Familiarise yourself with the key aspects such as reviewing housing benefit claims, assessing resident needs, and collaborating with landlords.

✨Showcase Your Experience

Prepare to discuss your previous experience in social care, housing, or related fields. Highlight any relevant roles where you've worked with vulnerable populations or managed housing benefits, as this will demonstrate your suitability for the position.

✨Demonstrate Teamwork Skills

Since the role involves working closely with a multi-disciplinary team, be ready to provide examples of how you've successfully collaborated with others in past roles. Emphasise your ability to communicate effectively and work towards common goals.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, the review process, and how success will be measured in this new role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Supported Accommodation Officer Grade 7 (£37,068-£38,058)
Croydon Council
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