At a Glance
- Tasks: Provide high-quality service support in children's social care and implement best practices.
- Company: Croydon Council, an inclusive employer committed to community welfare.
- Benefits: Flexible working arrangements, competitive salary, and a supportive work environment.
- Other info: Opportunities for career growth and commitment to diversity and inclusion.
- Why this job: Make a real difference in children's lives while developing your skills in a dynamic setting.
- Qualifications: Knowledge of service support systems and ability to prioritise workloads in a fast-paced environment.
The predicted salary is between 38256 - 39276 £ per year.
Salary Grade 7 £38,256-£39,276
Working Arrangements: 2 roles available: 1 x Part‑time and 1 x Full‑time. Full‑time: 36 hours per week Mon‑Fri (3 office days, 2 days at home). Part‑time: 18 hours per week across 3 or 4 weekdays. Permanent.
Overview
To provide high quality service support, ensuring the implementation of best practice and service standards. To build effective working relationships and support collaborative ways of working with practitioners, social workers, managers in children social care. To ensure agile and flexible working across the practice system to ensure consistent service delivery. Participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise. Ensure that processes, systems, and governance arrangements are followed and fit for purpose.
About You
- Knowledge of common service support systems used throughout the council.
- Good knowledge and understanding of the customers’ service support requirements.
- Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
- Ability to prioritise own workload and that of a large team to meet deadlines in a fast‑changing environment.
- A clear appreciation of the demands of working within a multiple stakeholder, fast‑paced, highly political environment.
- Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Service Coordinator (Part-time or Full-time) employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to safeguarding vulnerable communities, staff can thrive in a dynamic setting while contributing to meaningful social care initiatives. The council fosters collaboration and innovation, ensuring that employees are equipped with the tools and knowledge necessary to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator (Part-time or Full-time)
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Croydon Council, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Croydon Council. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Croydon Council's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Service Coordinator (Part-time or Full-time)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Croydon Council. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Croydon Council.
How to prepare for a job interview at Croydon Council
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Croydon Council.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Service Coordinator (Part-time or Full-time) at Croydon Council.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Croydon Council that you're ready to hit the ground running in the Service Coordinator (Part-time or Full-time) role.
