Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607)
Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607)

Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607)

Croydon Full-Time 44000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic initiatives in Adult Social Care, tackling complex issues and shaping services.
  • Company: Join Croydon Council, a diverse borough dedicated to community support and innovation.
  • Benefits: Enjoy flexible working options, hybrid arrangements, and a commitment to inclusivity.
  • Why this job: Make a real impact on residents' lives while working in a dynamic, supportive environment.
  • Qualifications: Experience in policy development and partnership working is essential.
  • Other info: This role offers a chance to influence the future of social care in Croydon.

The predicted salary is between 44000 - 52000 £ per year.

Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 – £53,607)

Senior Policy, Strategy and Performance Officer

Position Type:Permanent

Contract Type:Full Time / 36 hours

Croydon is one of London’s largest and most diverse boroughs, home to more than 390,000 residents, with a range of communities creating an exciting place full of opportunity. We are proud of our heritage, creativity and diversity.

Our Adult Social Care services support over 4000 residents at any one time with long-term support, and are committed to maximising their independence, and providing support as early as possible. We are currently refreshing our Adult Social Care and Health Strategy 2026-30 to achieve this, and have created these new roles to ensure delivery against our strategic priorities. This will include oversight of specific priorities, devising policy positions to tackle strategic issues, and leading partnerships to listen to residents and shape services.

This will be a challenging and exciting role, delivering with the backdrop of an evolving national landscape, and the need for partnership working within the council, with health partners, and the community, including the Voluntary, Community, and Faith Sector.

You will sit in the Adult Social Care and Health Directorate, reporting to the Head of Improvement. This is a fantastic opportunity for someone who enjoys tackling complex problems, in a data and evidence-driven way, with a focus on solutions.

For an informal discussion, please contact Shadab Ahmed, Head of Improvement via shadab.ahmed@croydon.gov.uk

Application Closing Date: 31 st August 2025

Equal opportunities statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.

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Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607) employer: Croydon Council

Croydon Council is an exceptional employer, offering a dynamic work environment that values diversity and community engagement. With a strong commitment to employee growth, we provide opportunities for professional development while supporting flexible working arrangements to promote work-life balance. Join us in making a meaningful impact on the lives of over 4000 residents, as we shape the future of Adult Social Care and Health services in one of London's most vibrant boroughs.
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Contact Detail:

Croydon Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607)

Tip Number 1

Familiarise yourself with the current Adult Social Care and Health Strategy. Understanding the key priorities and challenges will help you demonstrate your knowledge during discussions and interviews.

Tip Number 2

Network with professionals in the field of social care and health. Attend relevant events or webinars to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.

Tip Number 3

Prepare to discuss your experience with data-driven decision-making. Be ready to share specific examples of how you've used data to inform policy or strategy in previous roles, as this is crucial for the position.

Tip Number 4

Reach out to Shadab Ahmed for an informal chat about the role. This not only shows your interest but also gives you a chance to ask questions that can help you tailor your approach when applying.

We think you need these skills to ace Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607)

Policy Development
Strategic Planning
Performance Management
Data Analysis
Stakeholder Engagement
Partnership Building
Problem-Solving Skills
Communication Skills
Project Management
Understanding of Adult Social Care
Evidence-Based Decision Making
Community Engagement
Adaptability to Change
Leadership Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Senior Policy, Strategy and Performance Officer role. Highlight key skills and experiences that align with the position.

Tailor Your CV: Customise your CV to reflect relevant experience in policy development, strategy implementation, and performance management. Use specific examples that demonstrate your ability to tackle complex problems and work collaboratively.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for improving adult social care services. Mention how your values align with Croydon Council's commitment to diversity and community engagement.

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your writing is clear and professional, as this reflects your attention to detail and communication skills.

How to prepare for a job interview at Croydon Council

Understand the Role and Responsibilities

Make sure you thoroughly read the job description and understand the key responsibilities of a Senior Policy, Strategy and Performance Officer. Be prepared to discuss how your experience aligns with the specific duties outlined, especially in relation to adult social care and health strategy.

Showcase Your Problem-Solving Skills

This role involves tackling complex issues, so be ready to share examples from your past experiences where you've successfully navigated challenges. Highlight your data-driven approach and how it led to effective solutions.

Demonstrate Partnership Working

Since the position requires collaboration with various stakeholders, including health partners and community sectors, prepare to discuss your experience in building partnerships. Share specific instances where you’ve worked effectively with diverse groups to achieve common goals.

Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about the current challenges facing the Adult Social Care and Health Directorate or how they measure success in their strategic priorities. This demonstrates your engagement and enthusiasm for the position.

Senior Policy, Strategy and Performance Officer Grade 14 (£51,522 - £53,607)
Croydon Council
Location: Croydon
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