At a Glance
- Tasks: Join our team to analyse data and drive service improvements in Adult Social Care.
- Company: Croydon Council, committed to positive change and community engagement.
- Benefits: Enjoy 32 days annual leave, a generous pension scheme, and flexible working options.
- Other info: Hybrid working policy allows for a balanced work-life experience.
- Why this job: Make a real impact by using your analytical skills to improve local services.
- Qualifications: Strong Excel skills, experience with data visualisation tools, and excellent communication abilities.
The predicted salary is between 43680 - 45750 £ per year.
We are seeking a skilled and motivated Performance Officer to join our Adult Social Care Performance team. This is an exciting opportunity to play a key role in delivering high-quality performance insight that drives service improvement across the Council. You will support the monitoring of performance against local and national frameworks, helping services to identify areas of success and where improvements are needed. You will work closely with stakeholders across the organisation and with external partners, ensuring that data is accurate, meaningful and used effectively to support decision-making.
About You
We are looking for someone who is analytical, driven and passionate about using data to improve services.
- Advanced Excel skills and experience working with large, complex datasets
- Experience using Power BI or similar visualisation tools
- Strong analytical skills with the ability to produce meaningful insight
- Ability to present data clearly using charts, reports and written summaries
- Excellent attention to detail and accuracy
- Proven problem-solving ability and ability to manage competing priorities
- Ability to build strong working relationships and strong communication skills to engage a range of stakeholders
If so, this role could be just what you’re looking for.
Why join us
- A pension scheme with an average employer contribution of 20%
- 32 days’ annual leave in addition to Bank Holidays
- Investment into your staff well-being
- Great team ethos
- The culture at Croydon is very much about working together to make positive change
- This role is subject to our hybrid working policy which involves a minimum of 2 days per week in the office or working in the Croydon community; you will also have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Performance Officer employer: Croydon Council
Croydon Council is an excellent employer that prioritises employee well-being and professional growth, offering a generous pension scheme with an average employer contribution of 20% and 32 days of annual leave. The collaborative work culture fosters positive change within the community, while the hybrid working policy allows for flexibility, ensuring a healthy work-life balance. Joining our Adult Social Care Performance team means being part of a dedicated group committed to making a meaningful impact in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the Adult Social Care sector, especially those at Croydon Council. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive improvements in past roles. Be ready to discuss these during interviews to demonstrate your problem-solving abilities.
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate complex data clearly, so consider doing mock presentations with friends or family. This will help you feel more confident when discussing your insights with stakeholders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Croydon Council team and making a positive impact in the community.
We think you need these skills to ace Performance Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Performance Officer role. Highlight your analytical skills and experience with data, as these are key to impressing us at Croydon Council.
Showcase Your Skills:Don’t hold back on showcasing your advanced Excel skills and any experience with Power BI. We want to see how you can turn complex datasets into meaningful insights that drive service improvement.
Be Clear and Concise:When writing your application, clarity is crucial. Use charts or bullet points where necessary to present your achievements and skills clearly. We appreciate attention to detail, so make sure everything is accurate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re keen on joining our team at Croydon Council!
How to prepare for a job interview at Croydon Council
✨Know Your Data Inside Out
As a Performance Officer, you'll be working with large datasets. Make sure you brush up on your advanced Excel skills and get familiar with Power BI or similar tools. Prepare to discuss specific examples of how you've used data to drive service improvements in the past.
✨Showcase Your Analytical Skills
During the interview, be ready to demonstrate your analytical prowess. Bring along examples of reports or insights you've produced that led to meaningful changes. This will show your potential employer that you can turn data into actionable strategies.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining complex data in simple terms, as you'll need to engage with various stakeholders. Consider doing mock interviews with friends to refine your presentation style.
✨Build Rapport with Interviewers
Since this role involves collaboration with different teams, it's important to show your ability to build relationships. Be personable and approachable during the interview. Ask questions about the team dynamics and express your enthusiasm for working together to make positive changes.
