Performance and Intelligence Manager - Adult Social Care and Health
Performance and Intelligence Manager - Adult Social Care and Health

Performance and Intelligence Manager - Adult Social Care and Health

Croydon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead performance and intelligence initiatives in Adult Social Care, ensuring data drives service excellence.
  • Company: Join Croydon Council, a forward-thinking organisation dedicated to positive community change.
  • Benefits: Enjoy 32 days of annual leave, a generous pension scheme, and flexible working options.
  • Other info: Applications from all backgrounds are encouraged, with a commitment to inclusivity and flexibility.
  • Why this job: Be part of a collaborative team culture focused on impactful work and personal development.
  • Qualifications: Proven experience in stakeholder management and leadership within Adult Social Care is essential.

The predicted salary is between 36000 - 60000 £ per year.

Performance and Intelligence Manager – Adult Social Care and Health

Job title: Performance and Intelligence Manager – Adult Social Care and Health

Hours of work: 36 per week / Monday – Friday

Contract type: Permanent

The opportunity

This is an exciting time to join the Programmes & Performance Service as we strive to get effective use of data at the heart of the design and delivery of excellent services.We are looking for a performance & intelligence specialist, with a background in Adult Social Care, to build on what has been achieved so far.

About you

We are looking for someone who:

  • · Has a proven track record of building and developing stakeholder relationships to enable them to be an effective business partner to the ASCH directorate.
  • · Can demonstrate evidence of excellent leadership and people management skills.
  • · Will lead on identifying and providing high quality performance and intelligence, highlighting areas of progress and under performance to senior managers and the ASCH directorate management team.
  • · Will champion data quality, allowing evidence based decision making and to identify areas of weakness to allow performance and business improvement.
  • · Will lead on ensuring that the council meets its requirements to external regulators by managing the timely completion and submission of the relevant statutory returns.
  • · Can work proactively to promote quality assurance across processes to challenge and assess effectiveness against organisational strategies and plans.
  • · Will support, develop and co-ordinate the response to the local government inspection, assessment and compliance frameworks.
  • · Will ensure that the most appropriate actions are taken to resolve problems as they occur.
  • · Is a team player, happy to share knowledge and coach junior team members.

· A pension scheme with an average employer contribution of 20%

· 32 days’ annual leave in addition to Bank Holidays

  • Investment into your staff well-being
  • Great team ethos
  • The culture at Croydon is very much about working together to make positive change

· Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

Closing date: Mon day 14th July 2025 @ 11.59pm

Disclaimer

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

If you would like to discuss the role in more detail, please contact the Head of Performance and Programmes by email on

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Performance and Intelligence Manager - Adult Social Care and Health employer: Croydon Council

Croydon Council is an exceptional employer, offering a supportive work culture that prioritises collaboration and positive change within the community. With generous benefits such as a 20% employer pension contribution, 32 days of annual leave, and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to meaningful improvements in Adult Social Care and Health. The council fosters professional growth through opportunities for coaching and development, making it an ideal place for those looking to make a significant impact in their field.
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Contact Detail:

Croydon Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Performance and Intelligence Manager - Adult Social Care and Health

✨Tip Number 1

Familiarise yourself with the latest trends and challenges in Adult Social Care. Understanding the current landscape will help you engage in meaningful conversations during interviews and demonstrate your commitment to the field.

✨Tip Number 2

Network with professionals already working in performance and intelligence roles within social care. Attend relevant conferences or webinars to build connections and gain insights that could give you an edge in your application.

✨Tip Number 3

Prepare specific examples of how you've successfully managed stakeholder relationships in the past. Being able to articulate these experiences will showcase your ability to be an effective business partner, which is crucial for this role.

✨Tip Number 4

Research Croydon Council's recent initiatives and performance metrics. Showing that you understand their goals and challenges will not only impress during interviews but also help you tailor your approach to align with their objectives.

We think you need these skills to ace Performance and Intelligence Manager - Adult Social Care and Health

Stakeholder Relationship Management
Leadership Skills
People Management
Performance Analysis
Data Quality Assurance
Evidence-Based Decision Making
Statutory Compliance Management
Quality Assurance Processes
Local Government Inspection Knowledge
Problem-Solving Skills
Team Collaboration
Coaching and Mentoring
Adaptability to Change
Communication Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in performance management and adult social care.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in building stakeholder relationships and your leadership skills. Use specific examples to demonstrate how you've successfully managed performance and intelligence in previous roles.

Showcase Data Skills: Since the role involves championing data quality and evidence-based decision making, include any relevant experience with data analysis, reporting, or quality assurance processes. Mention specific tools or methodologies you are familiar with.

Express Your Team Spirit: The job requires a team player who is willing to share knowledge and coach others. Make sure to convey your collaborative approach and any experience you have in mentoring or supporting junior team members in your application.

How to prepare for a job interview at Croydon Council

✨Showcase Your Stakeholder Relationship Skills

Prepare examples of how you've successfully built and maintained relationships with stakeholders in your previous roles. Highlight specific instances where your collaboration led to improved outcomes in Adult Social Care.

✨Demonstrate Leadership and Management Experience

Be ready to discuss your leadership style and provide examples of how you've effectively managed teams. Focus on how you’ve motivated team members and fostered a positive working environment.

✨Emphasise Data Quality and Evidence-Based Decision Making

Prepare to talk about your experience with data management and quality assurance. Discuss how you've used data to drive performance improvements and support decision-making processes in your previous roles.

✨Prepare for Questions on Compliance and Quality Assurance

Anticipate questions regarding your understanding of local government inspection frameworks and compliance requirements. Be ready to explain how you've ensured adherence to regulations and promoted quality assurance in past positions.

Performance and Intelligence Manager - Adult Social Care and Health
Croydon Council
Location: Croydon
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