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- Tasks: Lead and manage a team to provide high-quality support for families in need.
- Company: Join Croydon Council, dedicated to community collaboration and support.
- Benefits: Competitive salary, flexible working options, and commitment to diversity.
- Why this job: Make a real difference in the lives of families while developing your leadership skills.
- Qualifications: Experience in social work and strong leadership abilities required.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 46968 - 49056 £ per year.
Job Purpose
To provide management and leadership of senior and service support coordinators taking overall responsibility in Access, Support, and Intervention to lead and drive delivery of consistent high-quality support within the practice system, embedding an agile and flexible working culture to ensure adequate and robust support arrangements across. Providing a context of high support and high challenge, service leaders will be responsible for the oversight, scrutiny and accountability of support services, including an overview of staffing systems. Ensuring the implementation of best practice and service standards while building effective working relationships and supporting collaborative ways of working with service coordinators, practitioners, social workers and managers. Leading the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, and providing guidance, support and expertise to service coordinators. Ensuring that processes, systems and governance arrangements are followed and fit for purpose. The role will also provide efficient and effective support to the Head of Service in the delivery of service functions.
About You
We are looking for a confident individual, who also has:
- Knowledge of common service support systems used throughout the council.
- Good knowledge and understanding of the customers’ service support requirements.
- Knowledge of national legislation, policies, standards and initiatives relevant to this role within a local government environment – delivering customer service expertise.
- Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
- A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
- Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely, for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Service Leader - Social Work with Families in London employer: Croydon Council
Contact Detail:
Croydon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Social Work with Families in London
✨Tip Number 1
Network like a pro! Reach out to your connections in social work and related fields. Attend local events or webinars where you can meet people who might know about job openings or can give you insider tips on the application process.
✨Tip Number 2
Prepare for interviews by researching the council's priorities and values. Show how your experience aligns with their goals, especially around collaboration and community engagement. We want to see that you’re not just a fit for the role, but also for the culture!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and service improvement. We recommend doing mock interviews with friends or mentors to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Croydon Council and contributing to our mission of supporting families effectively.
We think you need these skills to ace Service Leader - Social Work with Families in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Leader. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this role involves management and leadership, don’t forget to share examples of how you've successfully led teams or projects in the past. We want to see your ability to drive high-quality support!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your communication skills right away.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently!
How to prepare for a job interview at Croydon Council
✨Know Your Stuff
Make sure you brush up on the common service support systems used in local government. Familiarise yourself with relevant national legislation and policies, as this will show that you understand the framework within which the council operates.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to manage workloads and prioritise tasks, especially in fast-paced environments. This will demonstrate your capability to handle the responsibilities of a Service Leader.
✨Understand the Community
Research Croydon Council’s priorities and community needs. Be ready to discuss how you can contribute to their goals, such as improving collaboration with diverse communities and ensuring high-quality support services.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the council's future plans. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Think about how you can help drive service improvements and support the Head of Service effectively.