Service Coordinator - Shift Project in London
Service Coordinator - Shift Project

Service Coordinator - Shift Project in London

London Full-Time 38256 - 39276 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support operations to motivate young people towards a better life and break the cycle of crime.
  • Company: Join Croydon Council, dedicated to community service and positive change.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Make a real difference in the lives of children and families in your community.
  • Qualifications: Experience in supporting children and knowledge of relevant legislation required.
  • Other info: Inclusive employer with a commitment to diversity and safeguarding.

The predicted salary is between 38256 - 39276 £ per year.

The purpose of this role is to support the operations of the service that work with a small number of children and families to motivate young people to think, reflect and begin taking steps towards a better life. You will support the practitioners that provide exceptional outcomes and break the destructive cycle of crime using the Breaking Cyclesâ„¢ ingredients and SHiFT Framework.

You will ensure the implementation of best practice and service standards, building effective working relationships and support collaborative ways of working with practitioners, social workers, and managers in children social care. The successful service coordinator will participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise, ensuring that processes, systems and governance arrangements are followed and fit for purpose.

About You

  • A knowledge of common service support systems used throughout the council.
  • Experience of working in teams that support the development of children and young people.
  • Good knowledge and understanding of the customers’ service support requirements.
  • Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
  • Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
  • A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
  • Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

About Us

Croydon Council’s priorities include balancing its books, listening to residents, and delivering good sustainable services. The Council aims to become financially sustainable, respect and work in partnership with Croydon’s diverse communities and businesses, strengthen collaboration with partner organisations, ensure good governance, and develop the workforce to respect the diversity of our communities.

Key Business Plan Outcomes

  • Croydon is a place of opportunity for business, earning and learning.
  • Children and young people in Croydon have the chance to thrive, learn and fulfil their potential.
  • Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home.
  • People can lead healthier and independent lives for longer.

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.

Service Coordinator - Shift Project in London employer: Croydon Council

Croydon Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are empowered to make a meaningful impact on the lives of children and families. With a strong focus on professional development, collaboration, and community engagement, staff enjoy flexible working arrangements and the opportunity to contribute to innovative service improvements that align with the council's commitment to sustainability and diversity. Join us in creating a cleaner, safer, and healthier Croydon, where your efforts will help shape a brighter future for our young people.
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Contact Detail:

Croydon Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator - Shift Project in London

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to the SHIFT Project. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by practising common questions related to service coordination and child development. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for helping children and families during interviews. Share personal stories or experiences that highlight your commitment to making a difference in their lives.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service Coordinator - Shift Project in London

Knowledge of service support systems
Experience in child and youth development
Understanding of customer service requirements
Knowledge of national legislation and policies
Ability to prioritise workload
Experience in a fast-paced environment
Understanding of stakeholder management
Ability to work within political frameworks
Collaboration and teamwork skills
Implementation of best practices
Governance and compliance knowledge
Communication skills
Adaptability to changing environments
Support for diverse communities

Some tips for your application 🫡

Know Your Stuff: Before you start writing, make sure you understand the role and its requirements. Familiarise yourself with the SHiFT Framework and the Breaking Cyclesâ„¢ ingredients. This will help you tailor your application to show how you can support the service effectively.

Show Your Experience: Highlight your experience working with children and families, especially in a team setting. Use specific examples to demonstrate how you've contributed to positive outcomes in similar roles. We want to see how you can bring that experience to our team!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. Make it easy for us to see why you're the right fit for the Service Coordinator role without having to sift through unnecessary fluff.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!

How to prepare for a job interview at Croydon Council

✨Know the SHiFT Framework

Familiarise yourself with the SHiFT Framework and the Breaking Cyclesâ„¢ ingredients. Understanding these concepts will show your commitment to the role and help you articulate how you can support practitioners in achieving exceptional outcomes.

✨Demonstrate Teamwork Skills

Prepare examples of how you've successfully worked in teams, especially in fast-paced environments. Highlight your ability to collaborate with various stakeholders, as this role requires building effective working relationships with social workers and managers.

✨Understand Local Government Policies

Brush up on relevant national legislation and local government policies that impact service delivery for children and families. Being knowledgeable about these will help you answer questions confidently and demonstrate your readiness to comply with statutory guidance.

✨Showcase Your Organisational Skills

Be ready to discuss how you prioritise workloads and manage deadlines in a dynamic environment. Share specific strategies or tools you use to stay organised, as this is crucial for supporting a large team effectively.

Service Coordinator - Shift Project in London
Croydon Council
Location: London
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  • Service Coordinator - Shift Project in London

    London
    Full-Time
    38256 - 39276 £ / year (est.)
  • C

    Croydon Council

    1000+
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