At a Glance
- Tasks: Manage and deliver high-quality pension services for over 36,000 members.
- Company: Join Croydon Council, a supportive and professional team in local government.
- Benefits: Enjoy competitive salary, generous leave, and excellent staff benefits.
- Other info: Hybrid working policy with opportunities for training and career growth.
- Why this job: Develop your expertise in pensions while making a real difference in the community.
- Qualifications: Experience with LGPS administration and strong analytical skills required.
The predicted salary is between 43680 - 45750 £ per year.
The Croydon Council Pension Fund, part of the Local Government Pension Scheme (LGPS), has a total membership of over 36,000 and over 100 scheme employers. Our aim is to provide members and employers with a professional and member‑focused service, providing timely and accurate information.
As a Senior Pension Administrator, you will play a key role in delivering a high‑quality pension service, managing a varied workload and contributing to the technical excellence of the team. This role offers an opportunity to further develop your expertise, build on your existing LGPS knowledge, and take on greater responsibility within a collaborative and supportive environment.
What We Are Looking For From You:
- Experience of administering the Local Government Pension Scheme (LGPS)
- Ability to calculate and/or quality check a range of LGPS benefits, with a willingness to develop expertise in more complex cases where required
- Good working knowledge of LGPS legislation and the ability to interpret and apply pension regulations accurately
- Experience of investigating and resolving pension administration queries, including more complex cases
- Strong numerical, analytical and problem‑solving skills
- Excellent attention to detail and commitment to delivering accurate work
- Ability to work effectively within a busy, high‑volume pension administration environment
- Excellent verbal and written communication skills, with the ability to explain pension matters clearly and professionally
- Experience using LGPS pension administration software, such as Altair or a similar system
- A collaborative approach and commitment to delivering a high‑quality service to members, employers and stakeholders
Applicants must already possess good technical knowledge and experience required to perform the full range of LGPS administration duties. This is not an entry‑level or trainee position.
Benefits:
In return you will be joining a capable, professional, supportive team, with induction, training and development opportunities. Croydon Council provide excellent benefits for staff, including the brilliant Local Government Pension Scheme, generous leave entitlement and numerous staff benefits.
Hybrid Working Policy:
Croydon Council operates a hybrid working policy. This role requires a minimum of two days per week in our Croydon office, with additional office attendance as required to meet business needs.
Closing Date and Interview Dates:
Closing date for applications: 9 August 2026
Week commencing 10 August 2026 – shortlisting
Week commencing 17 August 2026 – interview
Equal Opportunities Statement:
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Senior Pensions Administrator in London employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive work environment where compassion and community service are at the forefront. As a Resource Officer at the South London Coroner’s Court, you will not only play a vital role in assisting bereaved families but also benefit from flexible working options and opportunities for professional growth within a diverse and inclusive team. The council values its employees, providing a meaningful career path in public service that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pensions Administrator in London
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We think you need these skills to ace Senior Pensions Administrator in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Croydon Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Croydon Council
✨Get to Know Public Sector Values
Before your interview with Croydon Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Croydon Council.
