Resident-Focused Housing Officer — Hybrid & Flexible Working

Resident-Focused Housing Officer — Hybrid & Flexible Working in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with residents and manage tenancy issues while supporting vulnerable individuals.
  • Company: Local authority dedicated to community welfare and tenant support.
  • Benefits: Comprehensive benefits package, career development, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Excellent communication skills and a commitment to tenant welfare.
  • Other info: Enjoy hybrid and flexible working arrangements.

The predicted salary is between 30000 - 42000 £ per year.

A local authority in the UK seeks a dedicated Housing Officer to engage with residents and manage complex tenancy issues. The role involves direct interaction with tenants, supporting vulnerable individuals, and ensuring compliance with housing legislation.

Candidates should possess excellent communication skills and a commitment to tenant welfare. This position offers a supportive environment focused on career development and well-being, alongside a comprehensive benefits package.

Resident-Focused Housing Officer — Hybrid & Flexible Working in London employer: Croydon Council

Join a local authority that prioritises resident engagement and tenant welfare, offering a supportive work culture that values career development and employee well-being. With flexible working options and a comprehensive benefits package, this role as a Housing Officer provides an opportunity to make a meaningful impact in the community while enjoying a balanced work-life environment.
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Contact Detail:

Croydon Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident-Focused Housing Officer — Hybrid & Flexible Working in London

Tip Number 1

Get to know the local authority's values and mission. When you’re chatting with them, show how your passion for tenant welfare aligns with their goals. It’s all about making that connection!

Tip Number 2

Practice your communication skills! Role-play common scenarios you might face as a Housing Officer. This will help you feel more confident when discussing complex tenancy issues during interviews.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former Housing Officers on LinkedIn. They can provide insider tips and maybe even put in a good word for you!

Tip Number 4

Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Let’s get you that job!

We think you need these skills to ace Resident-Focused Housing Officer — Hybrid & Flexible Working in London

Communication Skills
Tenant Engagement
Tenancy Management
Knowledge of Housing Legislation
Support for Vulnerable Individuals
Problem-Solving Skills
Empathy
Conflict Resolution
Organisational Skills
Attention to Detail
Adaptability
Teamwork
Commitment to Tenant Welfare

Some tips for your application 🫡

Show Your Passion for Tenant Welfare: When writing your application, make sure to highlight your commitment to tenant welfare. We want to see that you genuinely care about supporting vulnerable individuals and can engage effectively with residents.

Highlight Your Communication Skills: Excellent communication is key in this role. Use your application to showcase examples of how you've successfully interacted with tenants or resolved complex issues in the past. We love seeing real-life experiences!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us understand your qualifications quickly.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Croydon Council

Know Your Housing Legislation

Make sure you brush up on the relevant housing legislation before your interview. Understanding the legal framework will not only show your commitment to compliance but also demonstrate your ability to handle complex tenancy issues effectively.

Showcase Your Communication Skills

Since this role involves direct interaction with tenants, be prepared to discuss examples of how you've successfully communicated with residents in the past. Think about situations where you’ve supported vulnerable individuals and how you approached those conversations.

Demonstrate Your Commitment to Tenant Welfare

Be ready to share your passion for tenant welfare. Discuss any previous experiences where you went above and beyond to support residents, as this will highlight your dedication to their well-being and align with the local authority's values.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the support available for career development or how the team collaborates to address tenant issues. It shows you're genuinely interested in the role and the organisation.

Resident-Focused Housing Officer — Hybrid & Flexible Working in London
Croydon Council
Location: London
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