At a Glance
- Tasks: Analyse data to drive service improvements in Adult Social Care.
- Company: Join Croydon Council, a community-focused organisation making positive changes.
- Benefits: Enjoy 32 days of annual leave, a generous pension scheme, and flexible working options.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a real impact by using data to enhance services for the community.
- Qualifications: Advanced Excel skills and experience with data visualisation tools like Power BI.
The predicted salary is between 43680 - 45750 £ per year.
We are seeking a skilled and motivated Performance Officer to join our Adult Social Care Performance team. This is an exciting opportunity to play a key role in delivering high-quality performance insight that drives service improvement across the Council. You will support the monitoring of performance against local and national frameworks, helping services to identify areas of success and where improvements are needed. You will work closely with stakeholders across the organisation and with external partners, ensuring that data is accurate, meaningful and used effectively to support decision-making.
About You
We are looking for someone who is analytical, driven and passionate about using data to improve services.
Do You Have
- Advanced Excel skills and experience working with large, complex datasets
- Experience using Power BI or similar visualisation tools
- Strong analytical skills with the ability to produce meaningful insight
- Ability to present data clearly using charts, reports and written summaries
- Excellent attention to detail and accuracy
- Proven problem-solving ability and ability to manage competing priorities
- Ability to build strong working relationships and strong communication skills to engage a range of stakeholders
If so, this role could be just what you’re looking for.
Why join us
- A pension scheme with an average employer contribution of 20%
- 32 days’ annual leave in addition to Bank Holidays
- Investment into your staff well-being
- Great team ethos
- The culture at Croydon is very much about working together to make positive change
- This role is subject to our hybrid working policy which involves a minimum of 2 days per week in the office or working in the Croydon community; you will also have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.
Regretfully we do not anticipate being able to support applicants requiring visa sponsorship.
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Performance Officer in London employer: Croydon Council
Croydon Council is an excellent employer that prioritises employee well-being and professional growth, offering a generous pension scheme with an average employer contribution of 20% and 32 days of annual leave. The collaborative work culture fosters positive change within the community, while the hybrid working policy allows for flexibility, ensuring a healthy work-life balance. Joining our Adult Social Care Performance team means being part of a dedicated group committed to making a meaningful impact in Croydon.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the Adult Social Care sector, especially those at Croydon Council. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your work with data analysis and visualisation tools like Power BI. This will help you demonstrate your analytical prowess and attention to detail during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing your problem-solving strategies and how you've used data to drive improvements in past roles. This will help you articulate your value to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining us at Croydon Council.
We think you need these skills to ace Performance Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Performance Officer role. Highlight your analytical skills and experience with data, as these are key to impressing us at Croydon Council.
Showcase Your Skills:Don’t forget to mention your advanced Excel skills and any experience with Power BI or similar tools. We want to see how you can use these to drive service improvement!
Be Clear and Concise:When presenting your experience, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your achievements and how they relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Croydon Council
✨Know Your Data Inside Out
As a Performance Officer, you'll be working with complex datasets. Make sure you brush up on your advanced Excel skills and get familiar with any data you've worked with in the past. Be ready to discuss how you've used data to drive service improvements.
✨Showcase Your Analytical Skills
Prepare examples of how you've produced meaningful insights from data. Think about specific instances where your analysis led to positive changes. This will demonstrate your strong analytical skills and problem-solving ability.
✨Communicate Clearly
You’ll need to present data clearly using charts and reports. Practice explaining your findings in a straightforward way, as if you're talking to someone without a technical background. This will show your strong communication skills and ability to engage stakeholders.
✨Build Relationships
Collaboration is key in this role. Think of ways you've successfully built relationships with colleagues or external partners in the past. Be prepared to discuss how you can foster strong working relationships to support decision-making across the Council.
