At a Glance
- Tasks: Engage with the community and promote library services through events and outreach.
- Company: Join Croydon Council, a diverse and inclusive employer.
- Benefits: Enjoy a competitive salary, flexible working options, and fantastic benefits.
- Other info: Great opportunity for career growth and to work with diverse communities.
- Why this job: Make a real difference in your community while working in a vibrant environment.
- Qualifications: Passion for customer service and strong communication skills required.
Salary range: Grade 4 £30,717 - £31,611 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Working Pattern: 1 full, permanent post 36 hours per week. Core library hours are currently 10-6 Monday to Friday and 9-5 Saturday. The role will require staff to travel to any Croydon Libraries and community outreach locations such as schools and community centres.
About the Role
We are looking for people who have a passion for customer service and for working as part of a team delivering Croydon's library services directly to our customers and through outreach into communities. The postholder will be responsible for promoting the library service to the community and maximising participation by co-ordinating promotion of library events including supporting print and digital promotion and correspondence. You will also promote and manage the hire of meeting spaces in library spaces for hire around the borough. You will be liaising with local staff and community partners.
- Customer focussed with excellent communication skills
- Interested in libraries and serving Croydon's diverse communities
- A good team worker across all 9 of Croydon's libraries and outreach locations
- Sound knowledge of promoting library activities in person and online via social media
- Good digital skills
- Good organisation skills
- Enthusiastic in your approach to engagement with customers of all ages
You can find out more about our libraries and activities on our website.
For more information about the role, please contact Lucy Lawrence, Library Development and Marketing Manager.
Interview date: mid-September
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
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