At a Glance
- Tasks: Lead a team to deliver top-notch tenancy and estate management.
- Company: Join a supportive organisation that values diversity and inclusion.
- Benefits: Enjoy a generous benefits package and career development opportunities.
- Other info: Work in a dynamic environment with a commitment to equality and diversity.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Strong knowledge of housing legislation and proven leadership experience.
The predicted salary is between 53172 - 55323 £ per year.
Salary range: Grade 14 (£53,172 - £55,323 p.a.) plus fantastic benefits.
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
About The Role
- Lead and manage a team of Housing Officers to deliver high‑quality tenancy and estate management.
- Provide guidance on complex tenancy issues, breaches, and enforcement cases.
- Monitor performance, set clear priorities, and drive continuous improvement.
- Manage resources, budgets, and savings targets effectively.
- Work closely with residents, councillors, contractors, and partner agencies.
About You
- Strong knowledge of housing legislation, regulatory standards, safeguarding, and enforcement.
- Proven experience of leading and motivating high‑performing, customer‑focused teams.
- Skilled in handling complex tenancy management cases with confidence and professionalism.
- Excellent communication, influencing, and report‑writing skills.
- Strong track record of service planning, policy development, and delivering improvements.
- Commitment to equality, diversity, and inclusive leadership.
Benefits
- Inclusive culture: a supportive team that values diversity.
- Career development opportunities.
- Generous benefits package including a Local Government Pension Scheme, up to 31 days of annual leave.
Housing Team Manager in London employer: Croydon Council
As a Housing Team Manager in Croydon, you will be part of an inclusive culture that prioritises diversity and supports your professional growth. With a generous benefits package, including a Local Government Pension Scheme and up to 31 days of annual leave, this role offers a rewarding opportunity to lead a dedicated team while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Team Manager in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Croydon Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Croydon Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Team Manager in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Croydon Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Croydon Council
✨Get to Know Public Sector Values
Before your interview with Croydon Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Croydon Council.
