At a Glance
- Tasks: Manage and oversee highways contracts, ensuring compliance and high-quality performance.
- Company: Join Croydon Council, a diverse and dynamic organisation focused on community development.
- Benefits: Competitive salary, fantastic benefits, and flexible working arrangements.
- Other info: Opportunity for career growth in a supportive and inclusive environment.
- Why this job: Make a real impact on Croydon's infrastructure and improve public services for residents.
- Qualifications: Relevant professional qualification and substantial contract management experience required.
The predicted salary is between 53172 - 55323 £ per year.
Salary range: Grade 14 £53,172 - £55,323 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
About The Role
Croydon is a distinctive and diverse borough and the most populated in London. It is delivering its largest programme of development and regeneration since the 1960s, creating a positive and sustainable future for residents, businesses and visitors. We are passionate about high-quality public services, and our modern headquarters places the customer at the heart of everything we do. It brings together Council services alongside partners including the NHS, Jobcentre Plus, Croydon Credit Union and Citizens Advice Bureau, enabling joined-up and collaborative working. This is an exciting time to join Croydon Council, delivering vital services to over 360,000 residents.
This is a key senior role within the Streets and Environment Department. The Highway Contract Manager will play a leading role in managing and overseeing the administration and delivery of all highways contracts within Croydon. The postholder will act as the Service Manager under NEC4 contracts, ensuring robust contract compliance, effective risk management, sound cost control and high-quality performance outcomes aligned with the Council’s strategic and operational objectives.
As a senior member of the Highways and Traffic Team, you will lead the strategic and operational management of highway contracts, ensuring the effective delivery of highway maintenance and capital programmes through external contractors. This includes responsibility for budgets, contract administration, programme oversight and performance management. You will have a proven track record of delivering highways services to challenging timescales and budgets, while maintaining high standards of safety, quality and compliance.
You will provide professional and commercial leadership to the wider team, contribute to a broad range of highways and public realm programmes, and represent the Council at technical, contractual and stakeholder meetings. You will play a key role in managing contractor performance, resolving contractual issues and driving continuous improvement across service delivery.
We are seeking an experienced and well-organised Highway Contract Manager with strong commercial awareness, significant contract management experience, specialist technical knowledge and the ability to lead on maintaining and improving the public realm on behalf of the Council. Reporting to the Highway Delivery and Contracts Manager, you will work closely with colleagues across the Highways Team in a demanding but rewarding role that delivers tangible benefits for those who live and work in Croydon. The successful candidate will hold a relevant professional qualification and demonstrate substantial post-qualification experience.
For an informal discussion, contact Rowland Gordon, Highway Delivery and Contracts Manager, on ext. 28553.
About Us
- Croydon Council’s priorities
- Get a grip on the finances and make the council financially sustainable
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
- Ensure good governance is embedded and adopt best practice
- Develop our workforce to deliver in a manner that respects the diversity of our communities
Key Business Plan Outcomes
- Croydon is a place of opportunity for business, earning and learning
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
- People can lead healthier and independent lives for longer
Croydon Council’s new ways of working
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Highway Contract Manager in London employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive work environment where compassion and community service are at the forefront. As a Resource Officer at the South London Coroner’s Court, you will not only play a vital role in assisting bereaved families but also benefit from flexible working options and opportunities for professional growth within a diverse and inclusive team. The council values its employees, providing a meaningful career path in public service that truly makes a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Highway Contract Manager in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Croydon Council, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Highway Contract Manager at Croydon Council.
We think you need these skills to ace Highway Contract Manager in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Croydon Council
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
