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- Tasks: Lead compliance and contract management for heating systems, ensuring safety and efficiency.
- Company: Join Croydon Council, dedicated to improving residents' lives through effective housing management.
- Benefits: Generous salary, flexible working options, and a supportive team culture.
- Why this job: Make a real difference in the safety of thousands of homes while developing your career.
- Qualifications: Gas qualified with experience in contract management and strong leadership skills.
- Other info: Inclusive workplace with opportunities for career development and work-life balance.
The predicted salary is between 52500 - 60000 £ per year.
Salary range: Grade 16 £60,573 - £62,766 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Heating Systems Contracts Manager
Lead compliance and contract management for heating systems, keeping homes safe and residents protected. We are looking for an experienced, qualified, and motivated Heating Systems Contracts Manager to join Croydon's Housing Compliance, Assets and Repairs Division. This is a critical role responsible for managing compliance across domestic and commercial gas systems, renewable heating, and major mechanical plant. You will act as the technical subject matter expert, leading contractor performance, compliance assurance, and resident communication.
About The Role
- Lead contract management for all communal & domestic heating systems, with a budget of approx. £2.5m.
- Ensure full compliance with the Gas Safety (Installation & Use) Regulations 1998 and all statutory duties.
- Oversee inspections, servicing, remedials, and capital replacement programmes.
- Act as the lead adviser on gas, renewables, and heat networks across housing.
- Manage risk, investigate incidents, and liaise with the HSE and external assurance bodies.
- Lead on resident communication around shutdowns and heating works, ensuring clear and empathetic engagement.
- Prepare monthly performance reports to present to Senior staff members.
- Manage and monitor budgets, preparing draft budget proposals each year for servicing, upgrades, and new installations.
- Work with the Business Support Manager to address all complaints and ensure enquiries are responded to in a timely manner.
- Carry out one to ones, appraisals, and performance reviews with team members.
- Undertake the out of hours duty manager role on a rota basis.
About You
- Gas qualified with strong knowledge, experience, and understanding of gas safety legislation and mechanical systems.
- Proven experience in contract procurement, management, and performance monitoring.
- Experience delivering resident-focused services in a compliance environment.
- Excellent leadership, communication, and risk management skills.
- Ability to undertake inspections and site visits, and to respond flexibly to emergencies.
- Full UK driving licence essential.
Why join us?
This is a high-profile role that makes a direct difference to the safety of thousands of homes in Croydon. You will join a supportive and professional team, with opportunities to influence compliance culture, manage innovative heating solutions, and deliver high standards of resident safety. Our benefits include:
- Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
- Career Development: We invest in our staff and support their development.
- Generous Benefits Package: Includes Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) plus Bank Holidays and option to purchase more, well-being and work-life balance with confidential Employee Assistance Programme 24/7.
- Family Friendly provisions: Generous maternity leave and family leave provisions.
- Work Life Balance: Flexible and agile working options in line with service demand.
- Make a Difference: Be part of a council dedicated to improving residents' lives through effective housing management and strong partnerships.
Equal Opportunities Statement: Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.
Contract Manager (Heating Systems) in London employer: Croydon Council
Contact Detail:
Croydon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager (Heating Systems) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the heating systems industry. Attend local events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to compliance and resident safety. Tailor your answers to show how your experience aligns with their goals – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience with gas safety legislation and contract management. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Contract Manager (Heating Systems) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with heating systems and compliance. We want to see how your skills match the role of Heating Systems Contracts Manager, so don’t hold back!
Showcase Your Expertise: As a technical subject matter expert, it’s crucial to demonstrate your knowledge of gas safety legislation and mechanical systems. Use specific examples from your past roles to show us you know your stuff!
Communicate Clearly: Since resident communication is key in this role, make sure your application reflects your ability to engage empathetically. We’re looking for someone who can convey complex information in a straightforward way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Croydon Council
✨Know Your Stuff
Make sure you brush up on your knowledge of gas safety legislation and mechanical systems. Being able to discuss compliance with the Gas Safety (Installation & Use) Regulations 1998 will show that you're serious about the role and understand the importance of keeping residents safe.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or managed contractors in the past. Highlight your experience in performance monitoring and how you've handled resident communication during heating works. This will demonstrate your ability to lead effectively in a compliance environment.
✨Budget Savvy
Be ready to discuss your experience with budget management. Think of specific instances where you've prepared budget proposals or managed financial resources effectively. This is crucial for a role that oversees a significant budget for heating systems.
✨Empathy is Key
Since this role involves resident communication, think about how you can convey empathy and understanding during your interview. Prepare to share examples of how you've engaged with residents, especially during challenging situations like shutdowns or repairs, to show that you prioritise their needs.
