At a Glance
- Tasks: Manage local land charges and address processes while ensuring compliance and accuracy.
- Company: Join Croydon Council, a diverse and community-focused local authority.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and ongoing development.
- Other info: Inclusive workplace with opportunities for growth and collaboration.
- Why this job: Make a real impact in your community while building a rewarding career.
- Qualifications: Experience in land charges or similar roles, with strong attention to detail.
The predicted salary is between 30717 - 33987 £ per year.
Salary range: Grade 4-5 (£30,717 to £33,987 p.a.) plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
About Croydon
Croydon is one of London’s largest and most diverse boroughs, with a strong focus on delivering high-quality, customer-focused services for our communities. We are committed to continuous improvement, innovation, and ensuring residents and businesses receive accurate and reliable information.
About The Role
We are seeking a motivated and detail-oriented Local Land Charges & Address Management Officer to join our high-performing team. This is a varied and rewarding role supporting the delivery of statutory services, including Local Land Charges, Street Naming & Numbering (SNN), and the Local Land & Property Gazetteer (LLPG). You will play a vital part in maintaining accurate land and property records, supporting conveyancing processes, and ensuring compliance with legislation. As part of a collaborative team, you will work flexibly across service areas and develop your expertise through training and experience. This role offers progression opportunities as your skills develop.
What You’ll Be Doing
- Process Local Land Charges searches, ensuring accuracy and statutory compliance
- Support and manage Street Naming & Numbering processes, including assigning addresses
- Maintain and enhance LLPG and property datasets
- Investigate and resolve complex land, property, and address queries
- Validate, update, and manage data across multiple systems
- Deliver excellent customer service via phone, email, and written correspondence
- Support income processing and ensure accurate financial records
- Contribute to service improvements and data quality standards
About You
Knowledge & experience
- Experience in Local Land Charges, LLPG, address management, or a similar technical environment
- Understanding of relevant legislation and standards (e.g. LLC, SNN, BS7666)
- Knowledge of local authority processes such as planning or building control (desirable)
- Experience working in a fast-paced, customer-focused environment
Skills & Abilities
- Excellent attention to detail and data accuracy
- Strong analytical and problem-solving skills
- Ability to interpret mapping and property-related information
- Strong organisational skills and ability to meet deadlines
- Confident communicator with excellent customer service skills
- Ability to work independently and as part of a team
What We Offer
- Competitive salary (dependent on experience and grade)
- Generous annual leave entitlement
- Access to the Local Government Pension Scheme
- Flexible and hybrid working opportunities
- Ongoing learning and development
- A supportive and inclusive working environment
Additional Information
- Occasional out-of-hours working may be required
- Participation in emergency response arrangements may be necessary
- The role involves working with sensitive data and requires strict adherence to GDPR and confidentiality standards
Our commitment to diversity
Croydon Council is committed to creating a diverse and inclusive workforce. We encourage applications from all backgrounds and communities and are dedicated to promoting equality of opportunity in employment and service delivery.
Apply now
If you’re looking to build your career in land and property services and make a real impact in a dynamic local authority, we’d love to hear from you.
About Us
Croydon Council’s priorities include balancing its books, listening to residents, and delivering good sustainable services.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Local Land Charges & Address Management Officer employer: Croydon Council
Croydon Council is an excellent employer, offering a competitive salary and generous benefits while fostering a supportive and inclusive work environment. With a strong commitment to employee growth through ongoing training and development, staff can thrive in their careers while making a meaningful impact in one of London's most diverse boroughs. The flexible and hybrid working opportunities further enhance work-life balance, making Croydon Council a desirable place to work for those passionate about serving the community.
StudySmarter Expert Advice🤫
We think this is how you could land Local Land Charges & Address Management Officer
✨Tip Number 1
Network like a pro! Reach out to people in the local land charges and address management field. Attend events, join relevant groups on social media, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Croydon Council’s values and recent projects. Show us you’re genuinely interested in making a difference in the community. Tailor your answers to reflect how your skills align with their goals, especially in customer service and data management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in local land charges and address management clearly. This will help you feel more confident and ready to impress when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our careers page for any new opportunities that pop up. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Local Land Charges & Address Management Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Local Land Charges & Address Management Officer role. Highlight your relevant experience in local land charges, address management, or similar fields to show us you’re the perfect fit!
Show Off Your Skills:Don’t hold back on showcasing your analytical and problem-solving skills! We want to see how you can interpret mapping and property-related information, so give us examples of how you've done this in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Croydon Council
✨Know Your Stuff
Make sure you brush up on your knowledge of Local Land Charges, Street Naming & Numbering, and the Local Land & Property Gazetteer. Familiarise yourself with relevant legislation and standards like LLC and BS7666, as this will show that you're serious about the role.
✨Show Off Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s managing data or resolving complex queries, be ready to discuss how you ensure accuracy in your work.
✨Customer Service is Key
As a Local Land Charges & Address Management Officer, you'll need to deliver top-notch customer service. Think of specific instances where you've successfully handled customer inquiries or complaints, and be prepared to share these stories during your interview.
✨Be Ready to Collaborate
This role involves working as part of a team, so be prepared to discuss your experience in collaborative environments. Highlight any projects where teamwork was essential, and express your enthusiasm for contributing to a supportive and inclusive workplace.
