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- Tasks: Provide frontline services and promote library resources to diverse communities.
- Company: Local council in Greater London dedicated to public service.
- Benefits: Competitive salary for part-time hours and the chance to make a difference.
- Why this job: Engage with your community while delivering high-quality customer service.
- Qualifications: Excellent communication skills and a passion for outreach.
- Other info: Part-time role with a focus on community engagement and support.
The predicted salary is between 28617 - 29436 £ per year.
A local council in Greater London is seeking a Library Assistant to provide frontline services in libraries and outreach activities. This role involves delivering high-quality customer service, promoting library resources, and assisting users in accessing information.
Candidates should have excellent communication skills and a passion for engaging with diverse communities. The position offers a competitive salary of £28,617 - £29,436 per year for 18 hours a week, contributing to a vital public service.
Library Assistant – Outreach & Customer Service (Part-Time) employer: Croydon Council
Contact Detail:
Croydon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant – Outreach & Customer Service (Part-Time)
✨Tip Number 1
Get to know the library and its community! Before your interview, spend some time visiting the library and engaging with staff and patrons. This will give you a feel for the environment and help you connect with the role during your conversation.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear how you’ve made a difference in someone’s day, especially in a community-focused setting.
✨Tip Number 3
Be ready to discuss outreach ideas! Since this role involves promoting library resources, come prepared with a few creative suggestions on how to engage diverse communities. It shows initiative and your passion for the role!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it helps us keep track of all applicants efficiently, so don’t miss out on that opportunity!
We think you need these skills to ace Library Assistant – Outreach & Customer Service (Part-Time)
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us know why you love libraries and how you can contribute to our community. Share any experiences you've had that highlight your enthusiasm for promoting library resources.
Highlight Your Customer Service Skills: Since this role is all about frontline services, make sure to showcase your excellent communication skills. Give examples of how you've successfully engaged with diverse communities in previous roles or activities.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with the specific requirements of the Library Assistant role. Customise your CV and cover letter to reflect what we’re looking for.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Croydon Council
✨Know Your Library Resources
Familiarise yourself with the library's resources and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions about how you would promote these resources to users.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with diverse groups in the past. Whether it's through customer service or outreach activities, demonstrating your ability to engage with various communities will be key.
✨Demonstrate Your Passion for Public Service
Express your genuine interest in contributing to the community through library services. Share any relevant experiences that highlight your commitment to public service and how you can make a positive impact.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand how you can best contribute to their team and the community.
