At a Glance
- Tasks: Manage land and address data, ensuring accuracy and compliance while delivering excellent customer service.
- Company: Join Croydon Council, a diverse and innovative local authority focused on community services.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible hybrid working options.
- Other info: Opportunities for ongoing learning and career progression in a dynamic team.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Experience in land charges or address management, with strong attention to detail and communication skills.
The predicted salary is between 30717 - 33987 £ per year.
Salary range: Grade 4-5 (£30,717 to £33,987 p.a.) plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
About Croydon
Croydon is one of London’s largest and most diverse boroughs, with a strong focus on delivering high-quality, customer-focused services for our communities. We are committed to continuous improvement, innovation, and ensuring residents and businesses receive accurate and reliable information.
About The Role
We are seeking a motivated and detail-oriented Local Land Charges & Address Management Officer to join our high-performing team. This is a varied and rewarding role supporting the delivery of statutory services, including Local Land Charges, Street Naming & Numbering (SNN), and the Local Land & Property Gazetteer (LLPG). You will play a vital part in maintaining accurate land and property records, supporting conveyancing processes, and ensuring compliance with legislation. As part of a collaborative team, you will work flexibly across service areas and develop your expertise through training and experience. This role offers progression opportunities as your skills develop.
What You’ll Be Doing
- Process Local Land Charges searches, ensuring accuracy and statutory compliance
- Support and manage Street Naming & Numbering processes, including assigning addresses
- Maintain and enhance LLPG and property datasets
- Investigate and resolve complex land, property, and address queries
- Validate, update, and manage data across multiple systems
- Deliver excellent customer service via phone, email, and written correspondence
- Support income processing and ensure accurate financial records
- Contribute to service improvements and data quality standards
About You
Knowledge & experience
- Experience in Local Land Charges, LLPG, address management, or a similar technical environment
- Understanding of relevant legislation and standards (e.g. LLC, SNN, BS7666)
- Knowledge of local authority processes such as planning or building control (desirable)
- Experience working in a fast-paced, customer-focused environment
Skills & Abilities
- Excellent attention to detail and data accuracy
- Strong analytical and problem-solving skills
- Ability to interpret mapping and property-related information
- Strong organisational skills and ability to meet deadlines
- Confident communicator with excellent customer service skills
- Ability to work independently and as part of a team
What We Offer
- Competitive salary (dependent on experience and grade)
- Generous annual leave entitlement
- Access to the Local Government Pension Scheme
- Flexible and hybrid working opportunities
- Ongoing learning and development
- A supportive and inclusive working environment
Additional Information
- Occasional out-of-hours working may be required
- Participation in emergency response arrangements may be necessary
- The role involves working with sensitive data and requires strict adherence to GDPR and confidentiality standards
Our commitment to diversity
Croydon Council is committed to creating a diverse and inclusive workforce. We encourage applications from all backgrounds and communities and are dedicated to promoting equality of opportunity in employment and service delivery.
Apply now
If you’re looking to build your career in land and property services and make a real impact in a dynamic local authority, we’d love to hear from you.
About Us
Croydon Council’s priorities include balancing its books, listening to residents, and delivering good sustainable services.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Land & Address Data Specialist (Hybrid) employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive and inclusive work environment that prioritises employee growth and development. With flexible hybrid working options, generous annual leave, and a commitment to diversity, employees can thrive while making a meaningful impact in one of London's most vibrant boroughs. Join us to contribute to high-quality services for our communities and enjoy a rewarding career in local land and property services.
StudySmarter Expert Advice🤫
We think this is how you could land Land & Address Data Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the land and property services sector, especially those who work at Croydon Council. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Local Land Charges and address management. Show us you know your stuff about relevant legislation and local authority processes – it’ll impress the hiring team!
✨Tip Number 3
Practice your customer service skills! Since this role involves delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that you can handle queries with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Land & Address Data Specialist (Hybrid)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Land & Address Data Specialist role. Highlight your experience in Local Land Charges and address management, and show us how your skills align with what we're looking for.
Show Off Your Attention to Detail:Since this role requires excellent data accuracy, give us examples of how you've demonstrated attention to detail in your previous work. Whether it's through managing datasets or resolving complex queries, we want to see your precision!
Communicate Clearly:As a confident communicator, your written application should reflect that. Use clear and concise language, and make sure to proofread for any typos or errors. We appreciate good communication skills, so let them shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Croydon Council!
How to prepare for a job interview at Croydon Council
✨Know Your Stuff
Make sure you brush up on your knowledge of Local Land Charges, Street Naming & Numbering, and the Local Land & Property Gazetteer. Familiarise yourself with relevant legislation like LLC and SNN, as well as local authority processes. This will show that you're not just interested in the role but also understand its intricacies.
✨Show Off Your Attention to Detail
Since this role requires excellent attention to detail, be prepared to discuss examples from your past work where you've demonstrated this skill. Whether it’s managing data or resolving complex queries, having specific instances ready will help you stand out.
✨Customer Service is Key
As you'll be delivering excellent customer service, think about how you can showcase your communication skills. Prepare to share experiences where you’ve successfully handled customer inquiries or resolved issues, whether over the phone, via email, or in writing.
✨Be Ready to Collaborate
This position involves working as part of a team, so be ready to discuss how you’ve collaborated with others in previous roles. Highlight your ability to work flexibly across different service areas and how you contribute to a positive team environment.
