At a Glance
- Tasks: Lead a team to deliver top-notch tenancy and estate management.
- Company: Join Croydon Council, an inclusive employer with a supportive culture.
- Benefits: Enjoy generous leave, pension scheme, and flexible working options.
- Other info: Opportunities for career development and commitment to equality and diversity.
- Why this job: Make a real difference in community wellbeing through effective housing management.
- Qualifications: Strong knowledge of housing legislation and proven leadership experience required.
The predicted salary is between 53172 - 55323 £ per year.
Salary range: Grade 14 (£53,172 - £55,323 p.a.) plus fantastic benefits.
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
About The Role
- Lead and manage a team of Housing Officers to deliver high‑quality tenancy and estate management.
- Provide guidance on complex tenancy issues, breaches, and enforcement cases.
- Monitor performance, set clear priorities, and drive continuous improvement.
- Manage resources, budgets, and savings targets effectively.
- Work closely with residents, councillors, contractors, and partner agencies.
About You
- Strong knowledge of housing legislation, regulatory standards, safeguarding, and enforcement.
- Proven experience of leading and motivating high‑performing, customer‑focused teams.
- Skilled in handling complex tenancy management cases with confidence and professionalism.
- Excellent communication, influencing, and report‑writing skills.
- Strong track record of service planning, policy development, and delivering improvements.
- Commitment to equality, diversity, and inclusive leadership.
Benefits
- Inclusive culture: a supportive team that values diversity.
- Career development opportunities.
- Generous benefits package including a Local Government Pension Scheme, up to 31 days of annual leave (plus bank holidays), and an Employee Assistance Programme.
- Family‑friendly provisions: generous maternity and family leave.
- Work‑life balance: flexible working options.
- Opportunity to make a positive impact on community wellbeing through effective housing management.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We consider applicants who seek flexible or hybrid working arrangements. We guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are committed to safeguarding and promoting the welfare of children and vulnerable adults.
Application Closing Date: 3rd July 2026
Assessment Centres: Week Commencing 14th July
The successful candidate will be subject to a DBS check, if required.
Housing Team Manager employer: Croydon Council
Croydon Council is an exceptional employer, offering a supportive and inclusive work culture that values diversity and promotes employee growth. With a generous benefits package, including a Local Government Pension Scheme and flexible working options, employees can enjoy a healthy work-life balance while making a meaningful impact on community wellbeing through effective housing management.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Team Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Croydon Council.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Croydon Council? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Croydon Council's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Team Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Team Manager role at Croydon Council, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Croydon Council
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Croydon Council operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Croydon Council. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Croydon Council.
