Croydon Council is hiring a Former Tenant Arrears Officer on a 12-month fixed-term contract. Starting at Grade 6, with progression toward Grade 8, the role focuses on social housing rent recovery and debt collection, managing arrears and developing knowledge of Council procedures.
You will handle former tenant cases, negotiate repayments, and work with external organisations to progress recovery, aiming to reduce arrears and improve collection performance.
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Housing Income & Arrears Officer – Hybrid employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive work culture that prioritises community engagement and professional development. As a permanent, full-time Community-Led Social Worker, you will benefit from a collaborative environment that encourages innovation in strengths-based support, while also having access to ongoing training and career advancement opportunities. Working in Croydon means being part of a vibrant community where your contributions directly impact the lives of residents and families.
