Highway Contract Manager

Highway Contract Manager

Full-Time 53172 - 55323 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and oversee highways contracts, ensuring compliance and high-quality performance.
  • Company: Join Croydon Council, a diverse and vibrant borough focused on community development.
  • Benefits: Competitive salary, flexible working options, and a supportive work environment.
  • Other info: Opportunity for career growth in a dynamic and collaborative team.
  • Why this job: Make a real impact on the community while leading innovative highway projects.
  • Qualifications: Relevant professional qualification and substantial contract management experience required.

The predicted salary is between 53172 - 55323 £ per year.

Salary range: Grade 14 £53,172 - £55,323 p.a. plus fantastic benefits

Contract: Permanent

Hours of work: 36 hours per week

Location: Croydon

About The Role

Croydon is a distinctive and diverse borough and the most populated in London. It is delivering its largest programme of development and regeneration since the 1960s, creating a positive and sustainable future for residents, businesses and visitors. We are passionate about high-quality public services, and our modern headquarters places the customer at the heart of everything we do.

This is an exciting time to join Croydon Council, delivering vital services to over 360,000 residents. This is a key senior role within the Streets and Environment Department. The Highway Contract Manager will play a leading role in managing and overseeing the administration and delivery of all highways contracts within Croydon.

The postholder will act as the Service Manager under NEC4 contracts, ensuring robust contract compliance, effective risk management, sound cost control and high-quality performance outcomes aligned with the Council’s strategic and operational objectives. As a senior member of the Highways and Traffic Team, you will lead the strategic and operational management of highway contracts, ensuring the effective delivery of highway maintenance and capital programmes through external contractors.

This includes responsibility for budgets, contract administration, programme oversight and performance management. You will have a proven track record of delivering highways services to challenging timescales and budgets, while maintaining high standards of safety, quality and compliance.

You will provide professional and commercial leadership to the wider team, contribute to a broad range of highways and public realm programmes, and represent the Council at technical, contractual and stakeholder meetings. You will play a key role in managing contractor performance, resolving contractual issues and driving continuous improvement across service delivery.

We are seeking an experienced and well-organised Highway Contract Manager with strong commercial awareness, significant contract management experience, specialist technical knowledge and the ability to lead on maintaining and improving the public realm on behalf of the Council.

Reporting to the Highway Delivery and Contracts Manager, you will work closely with colleagues across the Highways Team in a demanding but rewarding role that delivers tangible benefits for those who live and work in Croydon. The successful candidate will hold a relevant professional qualification and demonstrate substantial post-qualification experience.

For an informal discussion, contact Rowland Gordon, Highway Delivery and Contracts Manager, on 020 8726 6000 ext. 28553.

About Us

  • Croydon Council’s priorities
  • Get a grip on the finances and make the council financially sustainable
  • Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
  • Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
  • Ensure good governance is embedded and adopt best practice
  • Develop our workforce to deliver in a manner that respects the diversity of our communities

Key Business Plan Outcomes

  • Croydon is a place of opportunity for business, earning and learning
  • Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
  • Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
  • People can lead healthier and independent lives for longer

Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.

Highway Contract Manager employer: Croydon Council

Croydon Council is an excellent employer, offering a supportive work environment where compassion and community service are at the forefront. As a Resource Officer at the South London Coroner’s Court, you will not only play a vital role in assisting bereaved families but also benefit from flexible working options and opportunities for professional growth within a diverse and inclusive team. The council values its employees, providing a meaningful career path in public service that truly makes a difference in people's lives.

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Contact Details:

Croydon Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Highway Contract Manager

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Croydon Council, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Croydon Council and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Highway Contract Manager

Contract Management
Risk Management
Cost Control
Performance Management
Budget Management
NEC4 Contract Knowledge
Commercial Awareness

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Croydon Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Croydon Council

Get to Know Public Sector Values

Before your interview with Croydon Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Croydon Council.