Croydon Council is seeking an entry-level Customer Service Advisor to join our Housing Customer Service team in Croydon. You’ll be the first point of contact for residents, handling enquiries by telephone, online channels, face-to-face and written communications.
No prior Housing experience is required; we’ll train you. We value clear communication, good listening and problem-solving, with opportunities to learn Housing services, repairs processes and contribute to a positive customer experience.
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Entry-Level Housing Support Advisor employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive work culture that prioritises community engagement and professional development. As a permanent, full-time Community-Led Social Worker, you will benefit from a collaborative environment that encourages innovation in strengths-based support, while also having access to ongoing training and career advancement opportunities. Working in Croydon means being part of a vibrant community where your contributions directly impact the lives of residents and families.
