At a Glance
- Tasks: Lead digital transformation and innovation for Croydon, enhancing services for over 390,000 residents.
- Company: Join Croydon Council, a diverse and ambitious local authority in London.
- Benefits: Competitive salary, flexible working options, and a chance to make a real impact.
- Other info: Be part of a committed team driving significant change in a vibrant community.
- Why this job: Shape the future of public services through technology and data-driven solutions.
- Qualifications: Proven leadership in digital transformation and strong stakeholder management skills.
Salary range: Grade 3 £129,901 -£135,064 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Lead the digital future of one of London's largest boroughs, harnessing technology, data and innovation to transform services, empower colleagues and improve outcomes for more than 390,000 residents.
Shape the Future of a Major London Borough
Croydon is one of London's largest and most diverse local authorities, serving more than 390,000 residents through a wide range of services. We are delivering an ambitious transformation programme focused on modernising services, improving organisational performance and ensuring long-term financial sustainability. This is a pivotal leadership role at the heart of that transformation.
Reporting to the Corporate Director of Resources and working as a key member of the Corporate Leadership Team, you will shape the future of a large, complex organisation, ensuring technology, data and innovation are key enablers of organisational transformation and excellent public service delivery.
The Role
As Director of Digital, Data and Technology, you will provide strategic leadership across the council's digital, data and technology functions, driving innovation and enabling transformation across the organisation. You will lead the development and delivery of the council's Digital, Data and Technology Strategy, ensuring that digital services, systems, information and technology investment support the council's corporate priorities and long-term ambitions.
You Will:
- Lead the strategic direction and delivery of the council's digital, data and technology transformation agenda.
- Drive innovation across services, using technology, data and digital solutions to improve resident outcomes and organisational efficiency.
- Champion the effective use of data, insight and emerging technologies to support evidence-based decision-making and continuous service improvement.
- Provide corporate leadership for cyber security, information governance, digital infrastructure, technology investment and service resilience.
- Build trusted relationships with Members, senior leaders, partners and stakeholders to deliver the council's strategic priorities.
- Develop a high-performing, inclusive and innovative Digital, Data and Technology service, fostering a culture of collaboration, continuous improvement and modern ways of working.
- Promote and embed a One Council approach, ensuring digital solutions deliver value for money and support corporate priorities.
- Ensure residents remain at the heart of service design by improving accessibility, inclusion and the overall digital experience.
About You
We are looking for an inspiring, ambitious and forward-thinking leader with a proven track record of delivering complex digital transformation and organisational change. You may come from local government, the wider public sector, a regulated industry, or another large and complex organisation. Above all, you will combine strategic vision with the ability to inspire people, lead through change and deliver measurable outcomes.
You Will Bring:
- Significant senior leadership experience across digital, data and technology services.
- A proven track record of delivering large-scale digital transformation and organisational change.
- Experience of developing and implementing digital and data strategies that deliver measurable organisational outcomes.
- Strong knowledge of technology governance, cyber security, information management and digital service delivery.
- Excellent stakeholder management and influencing skills, with the ability to build credibility and trust at the most senior levels.
- The ability to operate confidently within a complex political environment, building effective relationships with Members, senior colleagues and external partners.
- Commercial awareness and experience of managing significant technology investment, contracts and supplier relationships.
- A passion for innovation, collaboration and improving public services for residents and communities.
Why Join Croydon?
This is a rare opportunity to lead digital, data and technology across one of London's largest and most ambitious boroughs at a time of significant transformation. You will influence the future direction of the council, leading technology-enabled transformation that improves the lives of residents while helping to build a modern, efficient and financially sustainable organisation.
In return, you will join a committed Corporate Leadership Team, work on challenges of genuine scale and complexity, and have the opportunity to make a lasting impact on the future of Croydon and the communities we serve.
Join Us
If you are an exceptional strategic leader with the vision, ambition and expertise to transform services through digital, data and technology, we would be delighted to hear from you. Join Croydon and help shape a modern, digitally enabled council that delivers better outcomes for residents, businesses and communities.
About Us
Croydon Council’s priorities:
- Get a grip on the finances and make the council financially sustainable.
- Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses.
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors.
- Ensure good governance is embedded and adopt best practice.
- Develop our workforce to deliver in a manner that respects the diversity of our communities.
Key Business Plan Outcomes:
- Croydon is a place of opportunity for business, earning and learning.
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential.
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home.
- People can lead healthier and independent lives for longer.
Croydon Council’s new ways of working:
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
Director of Digital Data and Technology employer: Croydon Council
Croydon Council is an excellent employer, offering a supportive work environment where compassion and community service are at the forefront. As a Resource Officer at the South London Coroner’s Court, you will not only play a vital role in assisting bereaved families but also benefit from flexible working options and opportunities for professional growth within a diverse and inclusive team. The council values its employees, providing a meaningful career path in public service that truly makes a difference in people's lives.
