Data Support Officer - Grade 7 (£37,068 - £38,058) in Croydon

The core purpose of the role is concerned with timely and accurate data monitoring and support which is essential to the effective and efficient delivery of services for children and families. Support the evidencing of performance and impact and maximising the use of data to improve outcomes for families. About You We are looking for an experienced administration professional that is able to demonstrate their knowledge and experience. You will have relevant knowledge of administration and data management systems including a range of analytical methods in order to provide analysis of performance and attendance, management information systems and their general functionality within social care or similar function, different evaluation and research methods. The successful candidate will understand the national policy, strategy and developments. You will be able to work in accordance with all Data Protection requirements and GDPR arrangements. Key Responsibilities and Qualifications: Experienced in using a range of databases, particularly those used within social care environments. Confidence in using a variety of statistical techniques and software to provide the most effective data. Experience of contributing to the development of a highly motivated, high achieving and stable workforce with a positive, “can-do”, customer-centred culture. Excellent oral and written communication skills including report writing. Ability to use a number of different databases and to interpret data generated from these and other spreadsheets. A good level of numeracy. Ability to manage expectations and ensure deadlines are adhered to. Ability to plan and manage work under pressure and apply prioritisation across different areas of work. Medium - Advanced Excel user. You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer: Highly competitive compensation package 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more A pension scheme with an average employer contribution of 20% Continuing Professional Development – genuine opportunities to grow, develop and specialise in your career Investment into your wellbeing Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more) Flexible & hybrid working arrangements to support a healthy work-life balance Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check. #J-18808-Ljbffr