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- Tasks: Support planning services by processing applications and handling technical queries.
- Company: Local government authority in Croydon with a supportive team culture.
- Benefits: Flexible working arrangements and competitive salary.
- Why this job: Join a dynamic team and make a difference in your community.
- Qualifications: Strong IT skills and experience with case management systems.
- Other info: Great opportunity for career growth in a local government setting.
The predicted salary is between 36000 - 60000 £ per year.
A local government authority in Croydon seeks a Deputy Team Leader for their Technical Support Team. This role involves supporting the planning service by ensuring efficient processing of applications, maintaining records, and assisting with technical queries.
The ideal candidate should possess strong IT skills and experience with case management systems. The position offers flexibility in working arrangements and a competitive salary within a supportive team environment.
Technical Support Deputy Team Leader & Development Manager in Croydon employer: Croydon Council
Contact Detail:
Croydon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Deputy Team Leader & Development Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the local government authority in Croydon. A friendly chat can give us insider info on the team culture and what they really value in a candidate.
✨Tip Number 2
Prepare for the interview by brushing up on your IT skills and case management systems. We want to show that we’re not just familiar with the tech, but that we can also tackle those technical queries with confidence!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This way, we can refine our answers and make sure we highlight our experience in processing applications and maintaining records.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the supportive team at the local government authority.
We think you need these skills to ace Technical Support Deputy Team Leader & Development Manager in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT skills and experience with case management systems. We want to see how your background aligns with the role of Deputy Team Leader, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Technical Support Team. Share specific examples of how you've tackled technical queries or improved processes in previous roles.
Showcase Your Team Spirit: Since this role is all about supporting a team, let us know about your collaborative experiences. We love candidates who can work well with others, so share stories that demonstrate your teamwork skills and how you contribute to a supportive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Croydon Council
✨Know Your Tech Inside Out
Make sure you brush up on your IT skills and case management systems before the interview. Be ready to discuss specific software you've used and how you've tackled technical queries in the past. This will show that you're not just familiar with the tools, but that you can use them effectively.
✨Understand the Role and Its Impact
Take some time to research how the Technical Support Team fits into the broader planning service. Understanding the challenges they face and how your role as Deputy Team Leader can help improve efficiency will demonstrate your commitment and insight during the interview.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or describe past experiences. Think of examples where you've successfully managed a team or resolved a technical issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Team Spirit
Since this role is within a supportive team environment, be prepared to discuss how you work collaboratively. Share examples of how you've supported colleagues or contributed to a positive team culture. This will highlight your ability to lead while also being a team player.
