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- Tasks: Lead compliance and contract management for heating systems, ensuring safety and efficiency.
- Company: Join Croydon Council, a supportive and inclusive employer dedicated to community welfare.
- Benefits: Enjoy generous leave, a strong pension scheme, and flexible working options.
- Why this job: Make a real difference in residents' lives by ensuring safe heating solutions.
- Qualifications: Gas qualified with experience in contract management and compliance.
- Other info: Be part of a dynamic team focused on innovation and resident safety.
The predicted salary is between 52500 - 60000 £ per year.
Salary range: Grade 16 £60,573 - £62,766 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Heating Systems Contracts Manager
Lead compliance and contract management for heating systems, keeping homes safe and residents protected. We are looking for an experienced, qualified, and motivated Heating Systems Contracts Manager to join Croydon's Housing Compliance, Assets and Repairs Division. This is a critical role responsible for managing compliance across domestic and commercial gas systems, renewable heating, and major mechanical plant. You will act as the technical subject matter expert, leading contractor performance, compliance assurance, and resident communication.
About the role
- Lead contract management for all communal & domestic heating systems, with a budget of approx. £2.5m.
- Ensure full compliance with the Gas Safety (Installation & Use) Regulations 1998 and all statutory duties.
- Oversee inspections, servicing, remedials, and capital replacement programmes.
- Act as the lead adviser on gas, renewables, and heat networks across housing.
- Manage risk, investigate incidents, and liaise with the HSE and external assurance bodies.
- Lead on resident communication around shutdowns and heating works, ensuring clear and empathetic engagement.
- Prepare monthly performance reports to present to Senior staff members.
- Manage and monitor budgets, preparing draft budget proposals each year for servicing, upgrades, and new installations.
- Work with the Business Support Manager to address all complaints and ensure enquiries are responded to in a timely manner.
- Carry out one to ones, appraisals, and performance reviews with team members.
- Undertake the out of hours duty manager role on a rota basis.
About you
- Gas qualified with strong knowledge, experience, and understanding of gas safety legislation and mechanical systems.
- Proven experience in contract procurement, management, and performance monitoring.
- Experience delivering resident-focused services in a compliance environment.
- Excellent leadership, communication, and risk management skills.
- Ability to undertake inspections and site visits, and to respond flexibly to emergencies.
- Full UK driving licence essential.
Why join us?
This is a high-profile role that makes a direct difference to the safety of thousands of homes in Croydon. You will join a supportive and professional team, with opportunities to influence compliance culture, manage innovative heating solutions, and deliver high standards of resident safety.
Our benefits include:
- Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
- Career Development: We invest in our staff and support their development.
- Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work‑life balance with access to the confidential and free Employee Assistance Programme 24/7.
- Family Friendly provisions: Generous maternity leave and family leave provisions.
- Work Life Balance: Options for flexible and agile working options in line with service demand.
- Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management.
At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change.
View our full range of Staff Benefits – Croydon Jobs Careers
To view the Contracts Manager role profile please click here
Assessment date: w/c 16th February
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.
Contract Manager (Heating Systems) in Croydon employer: Croydon Council
Contact Detail:
Croydon Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager (Heating Systems) in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the heating systems industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of gas safety legislation and compliance management. Be ready to discuss how your experience aligns with the role's requirements, especially around resident communication and contractor performance.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully managed teams or projects, particularly in compliance environments. This will help you stand out as a candidate who can lead effectively in this critical role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Contract Manager (Heating Systems) in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with heating systems and compliance. We want to see how your skills match the specific requirements of the Contracts Manager role.
Showcase Your Expertise: Don’t hold back on detailing your qualifications and experience in gas safety legislation and mechanical systems. We’re looking for someone who can demonstrate their technical knowledge and leadership skills clearly.
Be Resident-Focused: Since this role involves resident communication, share examples of how you've successfully engaged with residents in previous roles. We love seeing candidates who prioritise resident safety and satisfaction!
Apply Through Our Website: For the best chance of success, make sure you apply through our official website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Croydon Council
✨Know Your Compliance Inside Out
Make sure you brush up on the Gas Safety (Installation & Use) Regulations 1998 and any other relevant legislation. Being able to discuss these confidently will show that you're not just familiar with the rules, but that you can lead compliance effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience in contract procurement and performance monitoring, as well as how you've handled resident communication during heating works.
✨Be Ready for Technical Questions
Expect questions about mechanical systems and renewable heating solutions. Brush up on your technical knowledge so you can demonstrate your expertise and problem-solving skills when discussing potential challenges in the role.
✨Demonstrate Your Resident-Focused Approach
Think of specific instances where you've prioritised resident safety and satisfaction. Be prepared to discuss how you would handle complaints and ensure clear communication during shutdowns or maintenance work.
