Accommodation Income Recovery Lead - Hybrid in Croydon

Accommodation Income Recovery Lead - Hybrid in Croydon

Croydon Full-Time 28350 - 34650 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage tenant accounts and recover housing-related debt while ensuring fair treatment.
  • Company: Croydon Council, dedicated to serving the community with integrity.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Other info: Join a supportive team focused on reducing arrears and protecting public funds.
  • Why this job: Make a real difference in the community by helping those in need.
  • Qualifications: Experience in income recovery and strong communication skills.

The predicted salary is between 28350 - 34650 £ per year.

Croydon Council is seeking an Accommodation Income Officer to join the Temporary Accommodation income collection team in Croydon.

You will manage current and former tenant accounts, recover housing-related debt, and work with partners to maximise income while treating customers fairly.

The role focuses on reducing arrears, protecting public funds, and delivering effective income collection across emergency and temporary accommodation accounts.

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Accommodation Income Recovery Lead - Hybrid in Croydon employer: Croydon Council

Croydon Council is an excellent employer, offering a supportive work environment where compassion and community service are at the forefront. As a Resource Officer at the South London Coroner’s Court, you will not only play a vital role in assisting bereaved families but also benefit from flexible working options and opportunities for professional growth within a diverse and inclusive team. The council values its employees, providing a meaningful career path in public service that truly makes a difference in people's lives.

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Contact Details:

Croydon Council Recruitment Team

We think you need these skills to ace Accommodation Income Recovery Lead - Hybrid in Croydon

Debt Recovery
Account Management
Income Collection
Customer Service
Financial Management
Communication Skills
Negotiation Skills