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- Tasks: Support ESOL learners and enhance their college experience through effective administration.
- Company: Join Croydon College Group, a passionate team dedicated to student success.
- Benefits: Enjoy generous leave, pension schemes, and dedicated staff development days.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real difference in the lives of students learning English as a second language.
- Qualifications: Level 2 literacy and numeracy, business admin qualification, and strong customer service skills.
The predicted salary is between 25054 - 25054 £ per year.
Salary: £25,054.52 (Pro-rated for part-time hours)
Contract: Permanent, Term Time Only
Creating Great Futures
At Croydon College Group, our staff are passionate and committed to achieving the very best outcomes for our students. We believe it is through our people that an excellent student experience is delivered, creating a positive impact within our local community. Our vision and values ensure that we put our students first while valuing our staff as our greatest asset.
Responsibilities
We are seeking an ESOL Administrator to join the ESOL area, contributing to ensuring learners receive an outstanding college experience. The ESOL department is an exceptional place to work, with staff working collaboratively to achieve the very best outcomes for our students. This role also offers the opportunity to make a meaningful difference to learners studying English as a second language. Main duties include:
- providing administrative support to the ESOL area
- offering information and advice to existing and potential students
Requirements
- Level 2 literacy and numeracy (or willingness to achieve)
- A qualification in Business Administration
- Significant experience of working in a busy environment
- Strong customer service skills
- The ability to work collaboratively and establish effective working relationships
- A working knowledge of Microsoft Office
- Flexibility
Benefits
Apart from our great location, wonderful staff, and positive culture, we also offer a range of staff benefits, including generous annual leave and defined benefit pension schemes. We value staff development and provide seven (7) days per year dedicated to staff development, including team development, socialisation, and wellbeing activities.
Application and Selection
If you are passionate about making a difference, we look forward to receiving your application and welcoming you to our college group. Apply via: https://croydon.ac.uk/student-life/job-vacancies/
Equality, Diversity and DBS
The College is committed to promoting a diverse and inclusive learning community. We value inclusivity and treat our staff and students as individuals. We offer a range of family‑friendly and inclusive employment policies, flexible working arrangements, and welcome applications from a diverse range of individuals. For successful applicants, the post is subject to an enhanced DBS check and other onboarding requirements in line with the Keeping Children Safe in Education guidelines.
Important notes
Please note CVs are not accepted – applications must be submitted via our recruitment portal.
Application Closing Date: 01 May 2026
Interviews: Likely to be held week commencing 11 May 2023
ESOL Administrator in London employer: Croydon College
Contact Detail:
Croydon College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ESOL Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Croydon College Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the ESOL department. Understand their goals and challenges, and think about how your skills can help them achieve outstanding outcomes for students. Show them you’re genuinely interested!
✨Tip Number 3
Practice your customer service skills! Since this role involves supporting students, think of scenarios where you’ve helped others. Be ready to share these experiences during your interview to demonstrate your strong customer service abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to get your application in, so make sure you follow the instructions carefully. We want to see your passion for making a difference shine through!
We think you need these skills to ace ESOL Administrator in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the ESOL Administrator role entails and how your skills align with the responsibilities outlined.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how your background fits perfectly with the ESOL area and our commitment to student success.
Show Off Your Customer Service Skills: Since this role involves providing information and advice to students, make sure to emphasise your strong customer service skills. Share examples of how you've helped others in previous roles – we want to see your passion for supporting learners!
Apply Through Our Website: Remember, we only accept applications through our recruitment portal, so don’t forget to submit yours there. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Croydon College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the ESOL Administrator position. Familiarise yourself with the key duties like providing administrative support and offering advice to students. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this role, prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Highlight how you can create a positive experience for learners, as this aligns with the college's commitment to outstanding student outcomes.
✨Demonstrate Team Spirit
The ESOL department values collaboration, so be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to a group goal or supported colleagues, showcasing your ability to build effective working relationships.
✨Be Ready for Flexibility Questions
Flexibility is key in a busy environment like this one. Prepare to discuss how you've adapted to changing situations in previous roles. Whether it’s managing multiple tasks or adjusting to new priorities, showing that you can handle flexibility will impress the interviewers.