At a Glance
- Tasks: Support ESOL learners and enhance their college experience through effective administration.
- Company: Join Croydon College Group, a passionate team dedicated to student success.
- Benefits: Generous leave, pension schemes, and dedicated staff development days.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Make a real difference in the lives of students learning English as a second language.
- Qualifications: Level 2 literacy and numeracy, Business Administration qualification preferred.
The predicted salary is between 25054 - 25054 € per year.
Salary: £25,054.52 (Pro-rated for part-time hours)
Contract: Permanent, Term Time Only
Creating Great Futures
At Croydon College Group, our staff are passionate and committed to achieving the very best outcomes for our students. We believe it is through our people that an excellent student experience is delivered, creating a positive impact within our local community. Our vision and values ensure that we put our students first while valuing our staff as our greatest asset.
Responsibilities
We are seeking an ESOL Administrator to join the ESOL area, contributing to ensuring learners receive an outstanding college experience. The ESOL department is an exceptional place to work, with staff working collaboratively to achieve the very best outcomes for our students. This role also offers the opportunity to make a meaningful difference to learners studying English as a second language.
Main duties include:
- Providing administrative support to the ESOL area
- Offering information and advice to existing and potential students
Requirements
- Level 2 literacy and numeracy (or willingness to achieve)
- A qualification in Business Administration
- Significant experience of working in a busy environment
- Strong customer service skills
- The ability to work collaboratively and establish effective working relationships
- A working knowledge of Microsoft Office
- Flexibility
Benefits
Apart from our great location, wonderful staff, and positive culture, we also offer a range of staff benefits, including generous annual leave and defined benefit pension schemes. We value staff development and provide seven (7) days per year dedicated to staff development, including team development, socialisation, and wellbeing activities.
Application and Selection
If you are passionate about making a difference, we look forward to receiving your application and welcoming you to our college group. Apply via: https://croydon.ac.uk/student-life/job-vacancies/
Equality, Diversity and DBS
The College is committed to promoting a diverse and inclusive learning community. We value inclusivity and treat our staff and students as individuals. We offer a range of family‑friendly and inclusive employment policies, flexible working arrangements, and welcome applications from a diverse range of individuals. For successful applicants, the post is subject to an enhanced DBS check and other onboarding requirements in line with the Keeping Children Safe in Education guidelines.
Important notes
Please note CVs are not accepted – applications must be submitted via our recruitment portal.
Application Closing Date: 01 May 2026
Interviews: Likely to be held week commencing 11 May 2023
ESOL Administrator employer: Croydon College
At Croydon College Group, we pride ourselves on fostering a supportive and collaborative work environment where our staff are valued as our greatest asset. As an ESOL Administrator, you will not only contribute to enhancing the educational experience for learners but also benefit from generous annual leave, a defined benefit pension scheme, and dedicated professional development days. Join us in making a meaningful impact within our community while enjoying a positive culture that prioritises inclusivity and staff wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land ESOL Administrator
✨Tip Number 1
Get to know the college! Research Croydon College Group and its ESOL department. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former staff on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it shows your enthusiasm for joining their community.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles and customer service. Think of examples from your past experiences that highlight your skills and how they align with the job requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re following the guidelines and are serious about the opportunity.
We think you need these skills to ace ESOL Administrator
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what they're looking for, so highlight those in your application!
Tailor Your Application:Don’t just send a generic application! We recommend tailoring your cover letter and any supporting documents to reflect the specific requirements of the ESOL Administrator role. Show us why you're the perfect fit!
Showcase Your Customer Service Skills:Since strong customer service skills are a must for this role, make sure to include examples from your past experiences that demonstrate your ability to support and engage with students effectively.
Apply Through Our Website:Remember, we only accept applications through our recruitment portal, so make sure to submit your application there. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Croydon College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an ESOL Administrator. Familiarise yourself with the specific duties mentioned in the job description, such as providing administrative support and offering advice to students. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
Since strong customer service skills are a key requirement, prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Be ready to discuss how you can create a positive experience for students, as this aligns with the college's commitment to outstanding student outcomes.
✨Highlight Your Teamwork Abilities
The ESOL department values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to a group project or supported colleagues, emphasising how you can work effectively with others to achieve the best outcomes for students.
✨Demonstrate Your Flexibility
Flexibility is important in a busy environment like this one. Think of examples where you've adapted to changing circumstances or taken on additional responsibilities. Showing that you're willing to go the extra mile will resonate well with the interviewers and reflect the college's values.
