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- Tasks: Support ESOL learners and enhance their college experience through administrative tasks.
- Company: Join Croydon College Group, a passionate team dedicated to student success.
- Benefits: Generous leave, pension schemes, and dedicated staff development days.
- Why this job: Make a real difference in the lives of students learning English as a second language.
- Qualifications: Level 2 literacy and numeracy, business admin qualification, and strong customer service skills.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 25054 - 25054 £ per year.
Salary: £25,054.52 (Pro-rated for part-time hours)
Contract: Permanent, Term Time Only
Creating Great Futures
At Croydon College Group, our staff are passionate and committed to achieving the very best outcomes for our students. We believe it is through our people that an excellent student experience is delivered, creating a positive impact within our local community. Our vision and values ensure that we put our students first while valuing our staff as our greatest asset.
Responsibilities
We are seeking an ESOL Administrator to join the ESOL area, contributing to ensuring learners receive an outstanding college experience. The ESOL department is an exceptional place to work, with staff working collaboratively to achieve the very best outcomes for our students. This role also offers the opportunity to make a meaningful difference to learners studying English as a second language. Main duties include:
- providing administrative support to the ESOL area
- offering information and advice to existing and potential students
Requirements
- Level 2 literacy and numeracy (or willingness to achieve)
- A qualification in Business Administration
- Significant experience of working in a busy environment
- Strong customer service skills
- The ability to work collaboratively and establish effective working relationships
- A working knowledge of Microsoft Office
- Flexibility
Benefits
Apart from our great location, wonderful staff, and positive culture, we also offer a range of staff benefits, including generous annual leave and defined benefit pension schemes. We value staff development and provide seven (7) days per year dedicated to staff development, including team development, socialisation, and wellbeing activities.
Application and Selection
If you are passionate about making a difference, we look forward to receiving your application and welcoming you to our college group. Apply via: https://croydon.ac.uk/student-life/job-vacancies/
Equality, Diversity and DBS
The College is committed to promoting a diverse and inclusive learning community. We value inclusivity and treat our staff and students as individuals. We offer a range of family‑friendly and inclusive employment policies, flexible working arrangements, and welcome applications from a diverse range of individuals. For successful applicants, the post is subject to an enhanced DBS check and other onboarding requirements in line with the Keeping Children Safe in Education guidelines.
Important notes
Please note CVs are not accepted – applications must be submitted via our recruitment portal.
Application Closing Date: 01 May 2026
Interviews: Likely to be held week commencing 11 May 2023
ESOL Administrator in Croydon employer: Croydon College
Contact Detail:
Croydon College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ESOL Administrator in Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Croydon College Group on LinkedIn. A friendly chat can give us insider info about the ESOL department and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the college's values and mission. We want to show that we’re not just a good fit for the role, but also for the culture. Tailor our answers to reflect how we can contribute to creating great futures for students.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to be confident in showcasing our customer service skills and ability to work collaboratively. The more we rehearse, the more natural it will feel!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression. Let’s express our enthusiasm for the role and reiterate how we can make a meaningful difference in the ESOL area.
We think you need these skills to ace ESOL Administrator in Croydon
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the ESOL Administrator role entails and how your skills align with the responsibilities outlined.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how your background makes you a perfect fit for the ESOL area.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Remember, we only accept applications through our recruitment portal, so make sure to submit yours there. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Croydon College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an ESOL Administrator. Familiarise yourself with the key duties mentioned in the job description, such as providing administrative support and offering advice to students. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this position, prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Be ready to discuss how you can create a positive experience for learners studying English as a second language.
✨Highlight Your Teamwork Abilities
The ESOL department values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you contributed to a group effort and how you built effective working relationships with colleagues. This will show that you can thrive in a collaborative environment.
✨Demonstrate Flexibility and Adaptability
In a busy environment like the ESOL area, flexibility is key. Think of examples where you've had to adapt to changing circumstances or take on new challenges. Discussing your ability to handle various tasks and adjust to different situations will highlight your suitability for the role.