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- Tasks: Provide top-notch support to students and help create an inclusive college environment.
- Company: Join Croydon College Group, a vibrant community focused on student success.
- Benefits: Enjoy generous leave, pension schemes, and dedicated staff development days.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Customer service experience and strong administrative skills are essential.
- Other info: Flexible working arrangements and a commitment to diversity await you.
The predicted salary is between 22700 - 22700 £ per year.
Location: Student Service, Coulsdon Campus, Croydon College Group
Salary: Actual Salary £22,700.31 (FTE £27,008.52)
Hours: FTE 0.73 (32 hours per week, term‑time only – 41 weeks)
Employment Type: Permanent
Overview: We are seeking a Student Services Assistant in Student Services at our Coulsdon Campus who will contribute to providing high quality support to students to ensure their time at College is the best it can be. The department works proactively and collaboratively to empower students to make the most of their time at college and achieve potential.
Responsibilities:
- Provide responsive, accurate and highly efficient frontline support, including administration, bursary and front‑of‑house services.
- Ensure students can fully participate in college life and contribute to a warm, welcoming and inclusive environment.
Qualifications:
- Good level of customer service experience.
- Highly efficient administrative skills.
- Proven ability to work to deadlines and effectively manage changing priorities.
- Strong teamwork and commitment to delivering an outstanding experience for students.
Benefits:
- Generous annual leave.
- Defined benefit pension schemes.
- 7 days a year planned for staff development, team development, socialisation and wellbeing.
Legal: For successful applicants, the post is subject to an enhanced DBS check and other onboarding requirements in line with the Keeping Children Safely in Education Guidelines. The College is committed to promoting a diverse and inclusive learning community and offers flexible working arrangements.
Application Closing Date: 28 April 2026
Student Services Assistant in Coulsdon employer: Croydon College Group
Contact Detail:
Croydon College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Assistant in Coulsdon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Croydon College Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student services. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you’re passionate about supporting students and creating an inclusive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Student Services Assistant in Coulsdon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Services Assistant. We want to see how you can contribute to creating a welcoming environment for students!
Show Off Your Customer Service Skills: Since customer service is key for this role, share specific examples of how you've provided excellent support in previous positions. We love hearing about your experiences that demonstrate your commitment to helping others.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Croydon College Group
✨Know Your Role
Make sure you understand the responsibilities of a Student Services Assistant. Familiarise yourself with the key tasks like providing frontline support and ensuring students feel welcomed. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you handled difficult situations or went the extra mile to help someone. This is crucial as the role requires a strong commitment to providing an outstanding experience for students.
✨Demonstrate Teamwork
Since the job involves working collaboratively, be ready to discuss how you’ve successfully worked in teams before. Share specific instances where you contributed to a team goal or supported colleagues, highlighting your ability to adapt to changing priorities.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the college. You might want to ask about the team dynamics or how the college supports staff development, which aligns with their commitment to a warm and inclusive environment.