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- Tasks: Support and ensure the safety of vulnerable Service Users during transport.
- Company: Join a caring team dedicated to making a difference in the lives of SEN individuals.
- Benefits: Flexible hours, rewarding work, and the chance to make a real impact.
- Why this job: Be a vital part of a supportive community and help those who need it most.
- Qualifications: Compassionate attitude and ability to manage challenging situations.
- Other info: Term time only, perfect for students looking for meaningful part-time work.
The predicted salary is between 13 - 16 £ per hour.
20 hours and working pattern split shift term time only.
Provide a sensitive, customer orientated Passenger assistant service to Special Educational Needs (SEN).
Provide safe, secure, timely, reliable support suitable for the transport of vulnerable Service Users.
- Supervising Service Users in transit and being responsible for their welfare until handed over to parents/guardians/carer or school/play centre/facility staff.
- Controlling the behaviour of Service Users on the Vehicles and, in so doing, ensuring that so far as possible, the driver is not distracted from his duties.
- Attending to Service Users if the driver leaves the vehicle.
- Dealing effectively with problems which may arise, such as aggressive behaviour and/or epileptic fits.
Locations
Passenger Assistant in Croydon, Surrey employer: Croydon Accessible Transport (CAT)
Contact Detail:
Croydon Accessible Transport (CAT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant in Croydon, Surrey
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with the needs of Special Educational Needs (SEN) passengers. This will help you show that you’re not just interested in the job, but that you genuinely care about providing a safe and supportive environment.
✨Tip Number 2
Practice your communication skills! You’ll need to interact with both the Service Users and their guardians. Being able to communicate effectively can make a huge difference in how you handle situations, especially when things get a bit tricky.
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples where you’ve dealt with challenging behaviour or emergencies. This will demonstrate that you’re capable of keeping calm under pressure and ensuring the safety of the passengers.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get to know you better. Plus, it’s a great way to stay updated on any new opportunities that might pop up!
We think you need these skills to ace Passenger Assistant in Croydon, Surrey
Some tips for your application 🫡
Show Your Passion for SEN: When writing your application, let us know why you're passionate about supporting Special Educational Needs. Share any relevant experiences or skills that make you a great fit for this role.
Be Clear and Concise: We appreciate straightforward applications! Make sure to keep your language clear and to the point. Highlight your key skills and experiences without going off on a tangent.
Tailor Your Application: Take a moment to tailor your application specifically for the Passenger Assistant role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Croydon Accessible Transport (CAT)
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant, especially when it comes to supporting Special Educational Needs (SEN) individuals. Familiarise yourself with the specific challenges they may face and think about how you can provide a safe and secure environment for them.
✨Show Empathy and Patience
During the interview, demonstrate your ability to be sensitive and customer-oriented. Share examples from your past experiences where you've successfully managed difficult situations or provided support to vulnerable individuals. This will show that you have the right mindset for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you had to deal with aggressive behaviour or medical emergencies, like epileptic fits. Be ready to explain how you handled these situations calmly and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or how the company supports its staff in dealing with challenging behaviours. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
