At a Glance
- Tasks: Create memorable dining experiences by serving food, drinks, and engaging with guests.
- Company: Join a vibrant hotel team dedicated to exceptional guest service.
- Benefits: Enjoy training, discounts, flexible shifts, and access to gym facilities.
- Other info: Flexible hours, great career growth, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your enthusiasm and commitment.
- Qualifications: No experience needed; just bring your passion for customer service!
The predicted salary is between 22500 - 27500 £ per year.
- A day in the life of…
- As a
Food & Beverage Assistant , you’ll play an important role in creating a warm, welcoming and memorable dining experience for our guests.
From greeting guests and taking orders to serving food and drinks and handling payments, you’ll be at the heart of our guest experience.
You’ll also help keep our dining areas clean, organised and well stocked, assist with food preparation when required, and work flexibly across the hotel to support your colleagues and the wider business.
The role also includes working with our meetings and events team to deliver exceptional guests experience.
What we’re looking for
Previous Food & Beverage experience is not essential . What matters most is your attitude, enthusiasm and commitment to delivering an exceptional guest experience.
We’re looking for someone who
- Has a genuine passion for excellent customer service and takes pride in creating a positive guest experience.
- Has strong communication and interpersonal skills , with the confidence to engage with guests in a friendly and professional manner.
- Works well as part of a team and is always willing to support colleagues when needed.
- Is flexible and agile , with the ability to adapt to different tasks and support other areas of the hotel during busy periods.
- Has good attention to detail and takes pride in maintaining clean, tidy and organised dining and service areas.
- Is reliable, enthusiastic and willing to learn.
- Is comfortable working a flexible shift pattern , including evenings, nights, weekends and holidays.
Why join us?
If you enjoy working with people, thrive in a busy environment and want to be part of a team that puts guests first, we’d love to hear from you.
What’s In It for You?
- Exceptional training and career development opportunities
- Hotel discounts across the portfolio – staff rates plus up to 50% off food, beverage, and spa
- Paywise+ – access up to 40% of your earned pay and automatic savings options
- 24/7 Employee Assistance Programme and Virtual GP via Mintago
- Salary Sacrifice options and retail discounts via Mintago
- Free staff parking
- Access to hotel gym facilities
Food & Beverage Assistant employer: Crowne Plaza Newcastle
Join a vibrant and supportive team as an Assistant Restaurant Manager, where your passion for hospitality and leadership will thrive. With a strong focus on employee development, we offer clear pathways for career progression, exceptional training opportunities, and a positive work-life balance in a dynamic environment. Enjoy unique benefits such as hotel discounts, access to gym facilities, and a comprehensive Employee Assistance Programme, making us an excellent employer in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crowne Plaza Newcastle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crowne Plaza Newcastle
Don't be shy about reaching out to Crowne Plaza Newcastle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crowne Plaza Newcastle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crowne Plaza Newcastle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
