At a Glance
- Tasks: Lead the night team to ensure a seamless guest experience and manage night audit procedures.
- Company: Kew Green Hotels, known for its commitment to outstanding guest service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Join a dynamic team in a vibrant hotel environment.
- Why this job: Be the hero of the night, creating memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
Kew Green Hotels is seeking a confident, hands-on Guest Service Manager (Nights) to lead our overnight operation and create a safe, seamless and memorable guest experience from dusk till dawn.
Working closely with the Hotel Manager as part of the Guest Service management team, you’ll guide the night team, ensure outstanding service, manage night audit procedures and uphold health, safety and brand standards.
Night Operations & Guest Experience Leader employer: Crowne Plaza Liverpool John Lennon Airport
Kew Green Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a Guest Service Manager (Nights), you will benefit from fully funded apprenticeships, discounts on hotel stays, and access to wellness support, all while leading a dedicated team in creating memorable guest experiences during the night. Join us in a supportive environment where your leadership skills can shine and make a real impact.
Contact Details:
Crowne Plaza Liverpool John Lennon Airport Recruitment Team
