At a Glance
- Tasks: Lead the night team to ensure exceptional guest experiences and manage overnight operations.
- Company: Kew Green Hotels, known for its commitment to guest care and hospitality.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Join a dynamic team in a vibrant hotel environment.
- Why this job: Be the face of the hotel at night and create memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Kew Green Hotels is seeking a confident Guest Service Manager (Nights) to lead our overnight operation at the Liverpool site.
You will own the hotel during out‑of‑hours, guiding the night team to deliver calm, safe and seamless guest experiences aligned with brand standards.
As part of the Guest Service management team, you’ll drive excellence in service, manage night audits, and uphold our commitments to guest care, safety, and hospitality across late stays.
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Overnight Guest Services Manager in Liverpool employer: Crowne Plaza Liverpool John Lennon Airport
Kew Green Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a Guest Service Manager (Nights), you will benefit from fully funded apprenticeships, discounts on hotel stays, and access to wellness support, all while leading a dedicated team in creating memorable guest experiences during the night. Join us in a supportive environment where your leadership skills can shine and make a real impact.
Contact Details:
Crowne Plaza Liverpool John Lennon Airport Recruitment Team
