At a Glance
- Tasks: Deliver high-quality spa treatments and create a relaxing environment for guests.
- Company: Join the luxurious Crowne Plaza Reading East with a focus on wellness.
- Benefits: Enjoy food discounts, travel perks, and an Employee Assistance Programme.
- Other info: Flexible hours, including weekends, in a supportive team environment.
- Why this job: Make a real impact on guest experiences in a stylish hotel setting.
- Qualifications: Certified Spa Therapist with a passion for wellness and customer service.
The predicted salary is between 38250 - 46750 £ per year.
Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.
The hotel also features state-of-the-art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.
Job Description
We are seeking a talented and passionate Spa Therapist to join our team. This is flexible role, we are looking for someone who is looking flexible to work weekends.
If you have a genuine passion for wellness, exceptional customer service skills, and a commitment to delivering memorable guest experiences, we would love to hear from you.
As a Spa Therapist, you will provide a range of professional treatments while creating a relaxing and welcoming environment for our guests.
You will play an important role in maintaining the high standards of service and care that our hotel is known for.
Key Responsibilities
- Deliver a range of high-quality spa treatments, including massages, facials, body treatments, and beauty therapies.
- Conduct thorough client consultations and recommend suitable treatments and products.
- Ensure guests receive exceptional service throughout their spa journey.
- Maintain treatment rooms and spa facilities to the highest standards of cleanliness and presentation.
- Promote and sell spa products, treatments, and packages.
- Ensure compliance with health, safety, hygiene, and company procedures.
- Assist in creating a calm, relaxing, and professional spa environment.
- Support the wider spa and hotel team as required.
What We're Looking For
- Qualified Spa Therapist with recognised beauty or massage therapy certifications.
- Previous experience in a hotel, spa, wellness centre, or salon environment preferred.
- Strong knowledge of massage techniques, facials, and body treatments.
- Excellent communication and interpersonal skills.
- A professional, positive, and guest-focused attitude.
- Ability to work flexible hours, including weekends and holidays.
- A passion for health, wellness, and delivering outstanding guest experiences.
Food & Beverage Discounts : Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates : As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio.
Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Employee Assistance Programme : We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Consider it your trusty sidekick in times of need.
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Spa Therapist employer: Crowne Plaza Hotel
At Crowne Plaza Hotel in Marlow, we pride ourselves on being an excellent employer, offering a supportive work culture that values every team member's contribution. With benefits such as food and beverage discounts, exclusive travel rates, and an Employee Assistance Programme, we ensure our staff feel valued and supported. Join us for meaningful employment where you can grow and thrive in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crowne Plaza Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crowne Plaza Hotel
Don't be shy about reaching out to Crowne Plaza Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crowne Plaza Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crowne Plaza Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
