At a Glance
- Tasks: Deliver exceptional food and drink service while creating memorable guest experiences.
- Company: Join the modern, luxury Crowne Plaza Reading East hotel.
- Benefits: Enjoy food discounts, travel perks, and a supportive work environment.
- Other info: Training provided; perfect for those passionate about customer service.
- Why this job: Be part of a dynamic team in a fast-paced hospitality setting.
- Qualifications: Enthusiastic attitude and strong communication skills are essential.
The predicted salary is between 30000 - 32450 £ per year.
Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.
The hotel also features state-of-the-art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.
Job Description
The Food & Beverage Assistant role at Crowne Plaza Reading East (Reading RG41 5TS) is a customer-facing hospitality position in the hotel's restaurant, bar, and events operations.
The hotel features the 2 AA Rosette Caprice Restaurant & Terrace, Monty's Bar & Lounge, meeting and event spaces, and a spa.
Key responsibilities include
- Providing friendly, professional food and drink service.
- Setting up and clearing restaurant, bar, and event areas.
- Serving food and beverages to hotel guests.
- Maintaining high standards of cleanliness and hygiene.
- Delivering excellent customer service and creating memorable guest experiences.
- Working as part of a team in a fast-paced hospitality environment.
- Supporting conferences, banquets, and other hotel events when required.
What they're looking for
- A positive, enthusiastic attitude.
- Strong communication and teamwork skills.
- Passion for hospitality and customer service.
- Reliability, flexibility, and willingness to work shifts.
- Previous food and beverage experience is helpful but training is often provided.
- Food & Beverage Discounts
: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates
: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio.
Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Employee Assistance Programme
: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Consider it your trusty sidekick in times of need.
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Food & Beverage Assistant in Reading employer: Crowne Plaza Hotel
At Crowne Plaza Hotel in Marlow, we pride ourselves on being an excellent employer, offering a supportive work culture that values every team member's contribution. With benefits such as food and beverage discounts, exclusive travel rates, and an Employee Assistance Programme, we ensure our staff feel valued and supported. Join us for meaningful employment where you can grow and thrive in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Reading
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crowne Plaza Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crowne Plaza Hotel
Don't be shy about reaching out to Crowne Plaza Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant in Reading
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crowne Plaza Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crowne Plaza Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
