At a Glance
- Tasks: Lead the reception team and ensure an exceptional guest experience every day.
- Company: Join a dynamic hotel known for its commitment to high standards and guest satisfaction.
- Benefits: Enjoy a competitive salary, 40-hour work week, and opportunities for growth.
- Why this job: Be part of a vibrant team where your leadership can make a real impact on guest experiences.
- Qualifications: Proven track record in hospitality management and strong leadership skills required.
- Other info: Ideal for innovative thinkers who thrive in fast-paced environments.
The predicted salary is between 22680 - 33960 £ per year.
Job Description
£28,350.00 Per Annum / £13.60 Per Hour, 40 Hours per week.
We are looking for a Reception Manager with a proven track record of driving standards and delivering an exceptional guest experience.
The successful candidate will lead with purpose and vison using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations.
Mo…
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Reception Manager employer: Crowne Plaza Harrogate - Valor Hospitality
Contact Detail:
Crowne Plaza Harrogate - Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Think of specific examples where you successfully managed a team or improved guest experiences, as this will demonstrate your ability to drive standards.
✨Tip Number 2
Research the hotel’s current guest experience ratings and be prepared to discuss how you can enhance them. Showing that you understand their brand and have innovative ideas will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle challenging situations. Think of examples where you had to react quickly and effectively to guest complaints or operational issues, as this is crucial for a Reception Manager role.
✨Tip Number 4
Network with current or former employees of the hotel if possible. They can provide insights into the company culture and expectations, which can help you tailor your responses during the interview.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Reception Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in hospitality management or similar roles. Provide specific examples of how you've driven standards and enhanced guest experiences in past positions.
Showcase Your Leadership Skills: Since the role requires leading with purpose and vision, make sure to highlight your leadership qualities. Discuss any relevant achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for the hospitality industry. Mention why you are interested in this specific position and how your skills align with the company's goals.
How to prepare for a job interview at Crowne Plaza Harrogate - Valor Hospitality
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed staff in the past and how you’ve driven standards in previous roles.
✨Highlight Your Guest Experience Focus
The role emphasizes delivering an exceptional guest experience. Be ready to discuss specific instances where you went above and beyond for guests, and how you handled any challenges that arose.
✨Demonstrate Your Commercial Expertise
Since the position requires commercial acumen, think about how you've used your business knowledge to improve operations or increase revenue in previous jobs. Share relevant metrics or outcomes to back up your claims.
✨Be Innovative and Reactive
The job description mentions the need for innovation and a reactive approach. Prepare to discuss situations where you had to think on your feet and implement creative solutions to problems in a fast-paced environment.