Restaurant and Bar Manager

Hospitality Starts Here. Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued.

About the Role: As Restaurant and Bar Manager at Cairn Group, you'll take the lead in delivering a best-in-class dining experience, ensuring every service runs smoothly, your team performs brilliantly, and our guests leave happy. You'll be responsible for the day-to-day operation of the restaurant, maintaining high standards of food and service while driving customer satisfaction, staff engagement, and commercial performance. You'll take ownership of the day-to-day bar operations, leading your team to deliver outstanding service, managing stock and GP, and creating a vibrant, welcoming atmosphere for every guest.

With vibrant, hands-on leadership, you'll develop and support your team to consistently exceed expectations, meet service standards, and contribute to the restaurant's ongoing success. You'll also be responsible for recruitment, training, and motivation of the bar team, ensuring the bar runs efficiently and in line with licensing, health, and safety regulations. Whether it's ensuring product quality, monitoring performance, or collaborating with your fellow managers, you'll lead from the front and bring the bar to life.

This is a hands-on leadership role for someone with a passion for delivering fine dining experience, great drinks, great service, and great results. You'll be a key part of our success, working towards shared targets and budget goals.

About You:

• Experienced: You've worked in a similar role and know what it takes to manage a fast-paced restaurant & bar environment.
• A Hospitality Hero: You lead with a guest-first approach, creating memorable experiences with every visit, generating an atmosphere where guests feel welcome and your team feel motivated.
• A Service Superstar: You bring energy, professionalism, and passion to every service, anticipating needs and inspiring those around you.
• A Team Player: You build and develop a high-performing team, providing coaching, support, and leadership.
• Well-Presented: You take pride in your professional appearance and represent the brand with confidence.
• A Skilled Communicator: You engage with team members and guests with clarity and positivity.
• Cool Under Pressure: You remain calm and confident during busy service times, ensuring guests still receive the highest standard of care.
• A Polished Professional: You consistently deliver service with integrity and professionalism, maintaining brand standards at all times.
• Proactive & Organised: You take a structured approach to daily operations, from rota planning to service delivery.
• Commercially Aware: You understand the importance of financial performance, guest feedback, and operational excellence in a busy dining environment.
• Organised & Results-Driven: You manage rotas, stock, budgets, and team development with focus and purpose.
• Flexible: You're willing to work a rota of 5 days out of 7, including evenings and weekends.
• Compliance Confident: You're up to date with licensing, health & safety, and hygiene legislation.

About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do.

Benefits:

• Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
• Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips all in real-time.
• Stay, Relax and Recharge: Enjoy discounted stays across all our venues.
• Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
• Spa Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
• Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
• Superstar Awards: Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
• Long-Service Awards: Celebrate key milestones with us, starting from just one year of service plus enjoy extra annual leave as a thank-you for your commitment.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: Access our confidential Employee Assistance Programme anytime, anywhere.
• Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
• Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.