At a Glance
- Tasks: Lead the night team, ensuring guest safety and comfort during overnight shifts.
- Company: Join Crimson Hotels, a sustainable and inclusive hotel group with a focus on great service.
- Benefits: Enjoy discounted stays, free meals, birthday leave, health benefits, and career development.
- Other info: Embrace inclusivity and grow your career in a supportive environment.
- Why this job: Make a real impact by creating memorable experiences for guests at our vibrant hotel.
- Qualifications: Strong leadership skills and experience in hospitality or front office roles.
The predicted salary is between 30000 - 42000 £ per year.
About Us: Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Why join Crimson Hotels: We believe great people deserve great perks:
- Discounted stays around the world
- Free meal on duty + unlimited hot drinks
- Paid day off for your Birthday
- Team member discounts
- Health Benefit schemes
- Employee Assistance Programme and wellbeing initiatives
- Learning and development opportunities for career progression
- Recognition and reward schemes
Our Values: We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
As part of the Crimson Hotels Group, you will join the team of Crowne Plaza London Gatwick hotel which is a 294-bedroom hotel located just 5-minute drive from Gatwick Airport. The Cube Restaurant serves delicious, locally sourced food for breakfast and dinner, while drinks and light meals are available all day in The Olive Grove. Our chic meeting spaces include private boardrooms and a stunning event suite with a foyer and bar, perfect for hosting receptions or dinners for up to 200 guests, or 280 guests for meetings.
What your day will look like: As a Night Manager, you will oversee the smooth running of the hotel during the overnight shift, ensuring the safety, security, and comfort of all guests. You will lead the night team, support the front desk with check-ins and check-outs when required, respond to guest queries or concerns, and handle any issues that may arise during the night. You will also liaise with other departments to ensure operations run smoothly and that our guests continue to receive a seamless and welcoming experience throughout the night.
What You'll Bring: We're looking for a reliable and proactive Night Manager who is passionate about ensuring a safe, welcoming, and well-run environment for both guests and colleagues overnight. You will bring strong leadership skills, experience in a front office or hospitality role, and the confidence to make decisions independently during night shifts. With excellent communication and organisational skills, you will be comfortable managing hotel systems, handling guest queries or concerns professionally, and supporting the night team when needed. A calm approach, attention to detail, and a positive, solution-focused attitude will help you ensure smooth operations and a seamless guest experience throughout the night.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Ready to join us? Apply now and let's grow together.
Night Manager in Crawley employer: Crowne Plaza Gatwick
Crimson Hotels is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including discounted stays worldwide, free meals on duty, and health benefit schemes. With a strong commitment to inclusivity and sustainability, employees at the Crowne Plaza London Gatwick enjoy a supportive work culture that fosters growth and recognition, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Crimson Hotels. A friendly chat can open doors and give you insider info on what they're really looking for in a Night Manager.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past – it’s all about making that personal connection.
✨Tip Number 3
Be prepared to ask questions! When you're in the interview, don’t just wait for them to ask you everything. Show your interest by asking about the team culture or how they support their Night Managers. It shows you care about being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team that values inclusivity and growth.
We think you need these skills to ace Night Manager in Crawley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Night Manager role shine through. We want to see that you’re genuinely excited about creating a welcoming environment for our guests and colleagues.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or front office roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your leadership abilities and problem-solving skills.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Manager position. Plus, it’s super easy!
How to prepare for a job interview at Crowne Plaza Gatwick
✨Know the Company Inside Out
Before your interview, take some time to research Crimson Hotels and their values. Understand their commitment to sustainability and how they operate under Hilton and IHG. This knowledge will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Night Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight your ability to make decisions independently and how you ensure a safe and welcoming environment for guests and colleagues.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to discuss how you would handle various guest queries or concerns. Think of specific scenarios where you've resolved issues effectively. This will showcase your calm approach and solution-focused attitude, which are crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the night team's dynamics, the challenges they face, or how they celebrate inclusivity within the hotel. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
