At a Glance
- Tasks: Provide high-quality spa treatments in a serene environment and cater to guest wellness needs.
- Company: Join a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, and free meals on duty.
- Other info: Exciting career growth opportunities in a vibrant East London location.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: 1+ year experience as a beauty therapist with relevant qualifications.
The predicted salary is between 28000 - 30000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF SPA THERAPIST AT OUR HOTEL What you'll be doing...
- Offering high quality professional treatments in a serene and relaxing environment
- Perform prep work and properly clean and restock the treatment room.
- Ensure exceptional customer service, always considering the wellness needs and concerns of our guests.
- Handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.
WHAT WE NEED FROM YOU:
- Previous experience in a Spa - at least 1 year, as a beauty therapist performing a wide range of treatments
- Qualifications- ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent qualification in all beauty treatments and massage including deep tissue massage and electrical facial and body treatments.
- Knowledge of treatments, contra-indications and skincare retail sales is desirable
- Strong verbal communication skills – English is the primary language used in our hotel.
- Immaculate personal grooming standards
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
Compensation: Competitive salary
Spa Therapist employer: Crowne Plaza Docklands
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individual growth. Located in the heart of East London's Royal Docks, our Crowne Plaza hotel offers not only stunning waterfront views but also a supportive environment where Spa Therapists can thrive through exceptional training opportunities and a comprehensive benefits package, including flexible working arrangements and generous discounts. Join us to be part of a dynamic team dedicated to delivering outstanding guest experiences while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crowne Plaza Docklands. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crowne Plaza Docklands
Don't be shy about reaching out to Crowne Plaza Docklands directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crowne Plaza Docklands and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crowne Plaza Docklands
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
