Reservations Team Lead: Elevate Guest Experience & Revenue

Reservations Team Lead: Elevate Guest Experience & Revenue

Full-Time No working from home possible
Crowne Plaza Docklands

Crowne Plaza London Docklands in London’s Royal Docks is seeking an Assistant Reservations Manager to lead a busy reservations team, oversee day-to-day operations, and ensure exceptional guest service.

Reporting to the Reservations Manager, you’ll manage multi-channel bookings, optimise occupancy, train staff, and step in during absences, with a proactive upselling mindset to drive revenue.

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Reservations Team Lead: Elevate Guest Experience & Revenue employer: Crowne Plaza Docklands

At Crowne Plaza Docklands, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. Our employees benefit from comprehensive training programs, competitive salaries, and a range of perks designed to enhance their well-being, all while working in the picturesque setting of Greater London. Join us to be part of a dedicated team that values your contributions and supports your career aspirations in the wellness and hospitality industry.

Crowne Plaza Docklands

Contact Details:

Crowne Plaza Docklands Recruitment Team