Reservations Team Lead: Elevate Guest Experience & Revenue in London

Reservations Team Lead: Elevate Guest Experience & Revenue in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Crowne Plaza Docklands

At a Glance

  • Tasks: Lead a dynamic reservations team and enhance guest experiences daily.
  • Company: Crowne Plaza London Docklands, a vibrant hotel in the Royal Docks.
  • Benefits: Competitive pay, career growth, and a chance to shape guest experiences.
  • Other info: Exciting opportunities for personal and professional development.
  • Why this job: Join a passionate team and make a real difference in hospitality.
  • Qualifications: Experience in reservations and strong leadership skills.

The predicted salary is between 30000 - 40000 £ per year.

Crowne Plaza London Docklands in London’s Royal Docks is seeking an Assistant Reservations Manager to lead a busy reservations team, oversee day-to-day operations, and ensure exceptional guest service. Reporting to the Reservations Manager, you’ll manage multi-channel bookings, optimise occupancy, train staff, and step in during absences, with a proactive upselling mindset to drive revenue.

Reservations Team Lead: Elevate Guest Experience & Revenue in London employer: Crowne Plaza Docklands

At Crowne Plaza Docklands, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. Our employees benefit from comprehensive training programs, competitive salaries, and a range of perks designed to enhance their well-being, all while working in the picturesque setting of Greater London. Join us to be part of a dedicated team that values your contributions and supports your career aspirations in the wellness and hospitality industry.

Crowne Plaza Docklands

Contact Details:

Crowne Plaza Docklands Recruitment Team

We think you need these skills to ace Reservations Team Lead: Elevate Guest Experience & Revenue in London

Communication Skills
Problem-Solving Skills
Team Management
Leadership Skills
Attention to Detail
Adaptability
Time Management