Front Office Lead: Guest Experience Champion in London

Front Office Lead: Guest Experience Champion in London

London Full-Time On-site
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RBH Hospitality Management's Crowne Plaza London Docklands in East London is seeking a Front Office Manager to lead the front desk team, ensure guest satisfaction, and uphold service standards in a vibrant hotel.

You will train staff, manage check-in/out, budgeting, and reporting, with flexibility to work evenings, weekends, and holidays. Experience at least 1–2 years in supervisory front desk roles is essential; Opera PMS experience is a plus.

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Front Office Lead: Guest Experience Champion in London employer: Crowne Plaza Docklands

RBH Hospitality Management offers a dynamic and supportive work environment at Crowne Plaza London Docklands, where employees are encouraged to thrive in their roles. With a strong focus on personal development and career progression, team members benefit from comprehensive training and mentorship opportunities. The vibrant culture fosters collaboration and creativity, making it an ideal place for those passionate about delivering exceptional guest experiences.

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Contact Details:

Crowne Plaza Docklands Recruitment Team