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- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join RBH, a top-rated hospitality employer that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible working, free meals, and wellness events.
- Other info: Great opportunities for growth in a fast-paced, supportive environment.
- Why this job: Be part of a dynamic team creating memorable guest experiences in a vibrant hotel.
- Qualifications: Friendly attitude, clear communication, and a passion for service; experience is a bonus.
The predicted salary is between 22000 - 26000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL What you'll be doing...
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU:
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
F&B Team Member in London employer: Crowne Plaza Docklands
Contact Detail:
Crowne Plaza Docklands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's values and what makes them a top place to work. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your people skills! As an F&B Team Member, you'll be interacting with guests all day. Try role-playing with friends or family to get comfortable with welcoming guests and taking orders. The more relaxed you are, the better your chances!
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Share why you're passionate about food and beverage service and how you can contribute to creating exceptional guest experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the team!
We think you need these skills to ace F&B Team Member in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Crowne Plaza London Docklands!
How to prepare for a job interview at Crowne Plaza Docklands
✨Know the Company
Before your interview, take some time to research RBH and the Crowne Plaza London Docklands. Understand their values, especially their commitment to diversity and exceptional guest experiences. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, express your enthusiasm for the food and beverage industry. Share any relevant experiences or stories that highlight your passion for creating positive guest experiences. A genuine interest can set you apart from other candidates.
✨Practice Common Scenarios
Think about common situations you might face as a Food & Beverage Team Member, like handling special requests or managing busy periods. Prepare responses that demonstrate your problem-solving skills and ability to work under pressure, as these are key in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support employee wellbeing. This shows you’re genuinely interested in the role and the company culture.